So I'm new to the Toronto area and my wife tasked me with getting a locksmith to change the locks on her parents' Beaches area high-rise condo. Not knowing the marketplace, or having any connections in the home services industry, I was concerned about choosing a company/individual who would do a high-quality job without ripping us off. So naturally I went online to read reviews and to see who the players were, and to find the highest-rated ones. Am I glad that I did! Tim came over to the condo the very next day, and quickly replaced the lock, and gave us 6 new keys at no extra charge. He also took the time to explain the quality levels in the different locks that I had to choose from, and actually discouraged me from choosing a more expensive lock than was really needed (since the building itself was so secure). After the lock was changed, my property manager visited us, and informed me that the lock would have to be re-done because all apartments needed to be keyed in such a way that the "master key" that management had could access all of the units. Yes I was upset that I had just spent good money on a job that would have to be redone! I called Tim right away, and told him of the situation, expecting to have to pay for a whole new lock installation. To my shock, he said that he would come right back and do the lock again, and that he would not charge me for the re-installation. Suffice to say that I "lucked out" and called the right man for the job with my first phone call. I am sorry to say that I only need locksmith services about once every 25 years--so I thought I'd share my good fortune with any one else who might be wondering who to call.
- Approximate cost of services:
- $250.00