Lowering & Underpinning of Basement
Over a year ago, we wrote a Level 10 review praising Tony and his company for their amazing work underpinning our basement. Unfortunately, now almost 18 months later and due to a lack of follow up, we have to rescind the review and voice our disappointment with respect to their follow-through on issues that arose during the excavation. Our neighbour's path was damaged during our excavation job and Tony agreed to fix it. 18 months later, we are still waiting. There have been numerous emails, at least 20 phone calls and verbal promises directly from Tony and yet nothing. Phone calls are being brushed off with empty promises and nothing yet has happened. Many issues can arise during the underpinning of a house and it is vital that proper follow up and follow through is demonstrated by a company.
- Approximate cost of services:
- $27,500.00