I could not be happier with the professionalism of everyone involved from sales (Larry), to management (Dan), to entire 8-man crew, the extraordinary warranty, the quality of materials, the workmanship (these guys REALLY paid attention to detail), speed, and responsiveness to my needs. I could be happier with the price - but that sure isn't the fault of this company. They gave a terrific deal! It's a big bungalow with lots of peaks and valleys. They even fixed my eaves trough ("Well, they were already up there.") and rebuilt the wooden cover to our septic tank where my son walked through a rotten board the day before (somebody spotted wood and a hammer in the garage and did that rather than take a break).
The weather has been unpredictable, so Dan sent out a large crew, and they got it done in one day.
Somehow they managed to avoid bending so much as a flower on the gardens and trees that surrounded the house. I saw them go over the same ground 3 times to make sure they got all the nails from the old shingles, and even then I think 2 different guys went back to make a quick visual inspection. They were very concerned that none of my dogs walk on a nail. Our shingles were really old and virtually disintegrated into tiny bits that must have been really time-consuming to clean up - but you'd be hard pressed to realize we had the roof done just yesterday.
You can tell this is a well managed crew - they were clearly all enjoying their work and each other, and I really appreciated the lack of shouting and swearing.