Furnace King Home Services

Hi Sandip,

I hope you have enjoyed your weekend... I just wanted to take this opportunity to thank you and your entire team for the work you guys did a few days ago replacing our furnace and AC.
Prior to getting any quotes from any company, I knew that going into this process, we would need to deal with a company that not only could sell us a great product, but also someone we would be confident in for the maintenance of the units in the coming years and someone we could rely on if we ever needed any emergency repairs.

Starting with you, your presentation and consulting with us on what our needs were, left us feeling very confident that the units we were purchasing were the right ones for us and that your company, Furnace King, along with the backing of Home Depot, was the company we wanted to deal with. You explained how the furnace and AC units work, and answered all our questions. The quotation you provided us was very fair and you explained to us how we could save money by taking advantage of the home energy rebates and helping us through this process.

In less than one week, our furnace and AC were installed. Our scheduled install went very smoothly. The installers, Joe and Mike, were great guys; they arrived on time, laid out their protective carpeting from our front door, down the hall and down the stairs to the basement. Everything was cleaned up once they left; there was no stray garbage laying around. They answered any questions I had and explained the work they did when it was all complete.
I loved the fact they went out of their way to make sure that the old venting pipe from the furnace (which was y-connected to our existing hot-water tank) was completely removed and not just cut and then capped off. They re-worked it so that it was just one clean vent from the hot-water tank and out, which looked really nice. Another thing I really appreciated was the fact that Joe was kind enough (even after a long days work!) to check my existing natural-gas fireplace, when I asked. I just wanted to know that it could turn on with no problem. I had been slightly hesitant to turn it on recently, as we had not had it on in many number of years and I felt more comfortable having someone experienced try this. Everything worked fine, and thanks again Joe!

We have only experienced the furnace for a few days now (and Winter is coming...) but we are really pleased with how everything is running and looking forward to some energy savings.
I can't recommend you guys enough...We are really happy with the work of Furnace King. There may be other good HVAC companies around, but I don't think they will be so F. King great!! ;-)

Thanks again Sandip!