I met with Sandip of Furnace King in October 2014 when my furnace had been “red flagged” by Direct Energy. He was extremely professional and spent time discussing the mechanics of the furnace and what I needed prior trying to sell me anything. In addition to his positive attitude, I was impressed by the warranties that Furnace King offered which far exceeded other companies and that they sold Trane (which I based on research is viewed as superior product to its competitors). I got quotes from other companies but my experience with Sandip stood out from all the other ‘sales pitches” I received. Being a picky consumer I spent time going back and forth on some details with him and every time he was quick to respond and worked towards making me happy. Once I decided to go with Furnace King, the service did not stop. He came to my house again to write specific instructions for the installers and then after the install followed up to make sure everything went according to the plan. This service stood out. Months after the sale he has continued to be responsive to a few questions I have. His service exceeded my expectation. I would not hesitate to recommend Sandip and Furnace King for your next furnace purchase.
- Approximate cost of services:
- $5,000.00
- Company Response
Thanks for the feedback Stephen. It means a lot to us that you chose us after taking the time to see what a number of companies have to offer. We all look forward to continuing to exceed your expectations, and showing you how committed we are to superior customer service in the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani