Prior to making a decision on which furnace I would purchase I completed a thorough review on the web to learn about the important features required for a furnace and reviewed a number of furnace brand ratings. I also checked with Home Stars for ratings on installers. My comments on dealing with Furnace king are summed up in this letter to them:Hi Sandip,
Thank you so much for your very professional help and guidance during my search for a new furnace for our home.You provided excellent guidance and knowledge of heating and cooling systems and were able to answer all my questions giving me confidence on my selection of a Trane furnace. You were also an excellent representative of both Furnace King and Home Depot. Your pricing was very competitive and your focus on after sales service was very evident. I was extremely pleased to discover that your Furnace King installer shared your strong consumer focus. Mike was one of the best service people I have encountered. He was pleasant and efficient getting all the work done on time. He and his helper were also very good at cleaning up and left no mess. His commitment to excellence was very evident when he decided to work all day Saturday just to get our system running before the temperature dropped. I would recommend you, Mike and Furnace King to all perspective customers. I will also be posting to Home Stars and providing Furnace King with a 5 star rating.Thanks again for your help.
Cheers, Rick
- Approximate cost of services:
- $6,000.00
- Company Response
Thank you Richard. I'm glad we were able please you throughout the process. It means a lot to us that you chose to purchase and install your furnace with us after taking the time to research and consider all options in the market. We look forward to continuing to exceed your expectations for any future service. Thank you for choosing Furnace King. Sincerely, Anthony Damiani.