$0 Value for Money, 0 consideration for customer
Mike was recommended to us to use to maintain our HVAC while the owner is out of the country and renting it to a tenant. He has done two service calls this year on the AC and failed to mention at either instance that multiple parts were at the end of life and that the until should be replaced. He only provided this information after being intensly questioned about the condition of the unit.
Now we need to spend additional money to replace the air conditioner after having wasted $550 (before taxes) on new parts for a failing unit. Because of his unprofessional approach to business and his lack of ability to keep the total lifetime value in consideration we will be sure to not use this company or Mike's services again. We recommend for those who do not want to waste money on pointless service calls to use other providers.
- Approximate cost of services:
- $550.00
- Company Response
please remove your review, we do not have an employee by that name who works here. I am the owner of Contrast Heating and Air