We have 3 American Standard toilets installed originally by a previous owner in 2003 - apparently the "American" version - nothing fancy. However, we had MANY plumbers come to look at one of the toilets in particular as the water seemed to be leaking from the tank and then needed to be filled up again about 10 minutes later. All of the previous plumbers couldn't help and the toilet had to be turned on and off to avoid wasting too much water. The sound was annoying too. This went on for about 1 year. One plumber even suggested that the whole toilet needed to be replaced!
Then one day we received an advertisement at our door from McLaren Plumbing. I called Kyle McLaren and did my best to describe the problem with the toilet and how all other plumbers seemed to be miffed. I also sent digital pictures. At the first visit, Kyle immediately figured out that the problem was a small orange rubber seal that had become irregular and was not holding the water in the tank.
Besides being a primo diagnostician, Kyle also provided exemplary customer service as the particular seals for our "American" American Standard toilets were not available at any of the regular plumbing supply places in Vancouver. He finally ordered online from Korky and installed new seals in all 3 toilets.
He also fiddled with toilet handles and things inside of the other toilet tanks so that everything is perfect now.
In summary, KyleMcLaren of McLaren Mechanical provided the following:
-Exemplary diagnostics
-Exemplary customer service
-Exemplary expertise about plumbing products as we discussed installing a new high efficiency water heater in the new year
-And all at competitive prices.
Don't bother to call anyone else....
Kyle McLaren
mclarenmechanical.com
P - 778 846 6477
T - @mclarenplumbing
mclarenmechanical.com
P - 778 846 6477
T - @mclarenplumbing
- Approximate cost of services:
- $250.00