Turned on my A/C for the first time this year - it was blowing air but the air wasn't cooled. I contacted Direct Energy for a service call since they had installed it. The Direct Energy guy shows up - immediately tells me this type of problem usually is really expensive to fix. He spends 5 minutes looking at it and tells me its going to be at least $1500 if not $2000 to fix it. I tell him that's amazing since its only 6 years old and barely gets used. He says yeah these things are built really cheaply they don't last. So I say Why would I spend $1500-$2000 on repairing something that is that crappy? He tells me testing for the leak is what is so expensive -- at least $800 (seriously this is what he said) then whatever the repairs will cost --probably in the high hundreds. I said yea that doesn't sound like a good investment no thanks. I get online and do some research. FInd Aire Max --give him a call. He came over in a couple of hours -- discussed the problem over the phone first, came over and fixed it really quickly. I'm sitting here in air conditioned comfort writing this review thinking what a bunch of crooks those Direct Energy guys are and really grateful I called Max. Saved me at least $1200 according to Direct Energy LOL! Max was very polite and nice to deal with. He worked very efficiently as well.
- Approximate cost of services:
- $350.00
- Company Response
I don't know how to say thanks for write a accurate review, you explain every thing, in your review shows how small company is working efficient and reliable compare to big company, we are at your service any time ,Max