Aquamaster Drain, Plumbing & Waterproofing

Formerly Aquamaster Group
Waterproofing
Toronto ON M5V 3S8
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Aquamaster Drain, Plumbing & Waterproofing
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Reviews for Aquamaster Drain, Plumbing & Waterproofing

Average customer rating:
9.9 10 (352 reviews)

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Denys
Denys
0 reviews Toronto, ON
10/10

Drain Cleaning

My toilet was clogged, I contacted Aquamaster Drain and they resolved the problem! Thank you!

Approximate cost of services:
$580.00
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Company Response

Hi, Danys, Thank you from All Aquamaster Drain, PLumbing & Waterproofing Inc. for your time to share a positive review.

Private User
Private User
Private User reviews Barrie, ON
10/10

We did waterproofing around the house

Aquamaster Drain, Plumbing & Waterproofing came, gave me the estimate, they were fast and responsive, did a great job, clean and neat.
Thank you very much for your great Job

Approximate cost of services:
$11,752.00
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Company Response

Hi, Anton! Thank you for your time to share the experience with Aqumaster Drain, Plumbing and Waterproofing In., it was agreat yime working with you.

Brenda
Brenda
2 reviews Brampton, ON
0/10

Front Walkway

Fedor & team installed a walkway that cracked within 3 months, they redid it and then that started breaking away, even where it wasn't walked on. They promised to fix it, promised a concrete test, but nothing. It has been months, and now we are just ignored. I have proof of the promises in text msgs, proof of a guarantee. Also the original concrete is in patch like colours, and still have to have our walkway fixed. DO NOT USE THIS COMPANY!
UPDATE;
Fedor called my husband towards end of 2022 and offered to make our walkway right, but couldnt do any work at that time because of winter, but said he would be out to fix in spring. My husband said that would be ok and we would take down our review then. BUT Fedor wanted us to remove the review prior, which I would not do! So when we didnt hear from him my husband reached out again and Fedor said since we didnt remove the review prior to him fixing it, it was hard for him to think of a resolution now. My husband attempted to contact him a couple of other times but Fedor never responded, and our walkway is still crumpling. So disappointed! All that money and our walkway is a mess. DO NOT EVER USE THIS COMPANY!

Approximate cost of services:
$7,000.00
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Company Response

Hi Brenda,
I'm surprised to see this review. your concrete walkway cracked because your downspout was not extended and was dumping all the water under the new walkway, which was poured in November. in winter time this water froze, expanded and made the concrete crack. We don't provide any warranties on concrete cracks and this is outlined in our agreement. However, we redid portion of the cracked walkway FREE OF CHARGE to make you happy and avoid any bad reviews / impressions about our company. Then you called about surface flaking of the concrete in the section that was redone, I've checked with the concrete supplier and he confirmed ( ant it is documented) that mix provided was indeed a proper mix for this application . Right now cause of the surface flaking is unknown , maybe you used too much salt in the winter. I told you that concrete can be tested to see what strength it is and if it doesn't match the documented mix designs then we can talk to the supplier and look for resolution there. We didn't do anything wrong and tried to help you as much as possible. I don't think we deserve this 0 star review.

David
David
5 reviews Toronto, ON
10/10

Front concrete walkway installation

Our concrete walkway had previously been torn up to replace our sewer line. Aquamaster did an amazing job replacing the whole walkway. They were very efficient and the end result looks great. Highly recommended.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Carlos in Toronto
Carlos in Toronto
11 reviews Toronto, ON
10/10

PAVER BACKYARD PROJECT

We hired Aquamaster to do a interlock/paver job in my backyard. We hated what we had, due to a large tree, no grass was ever able to grow well, plus we had some ugly & dangerous patches of old concrete, our kid could not go there to play safely. This is is NOT the 1st time we use their services for plumbing, waterproofing and now paver installation.

They started On Apr-26 and took about 8 days (2-3 days were raining), and they did an amazing job. The process turned harder as they were taking off the old layers of concrete, to our surprise and theirs, there were 3 old layers. They also had to remove a large dead tree trunk.

Fedor, Yuri and crew were amazing, worked very hard and every day, they came so happy to this hard & tedious work. Everyday I would run to get this amazing crew some coffee and they were very grateful for that. Now I see they have started a job in a street close to my house, I am sure those neighbours will be happy as well.

The results were amazing, now we are using our patio almost everyday, something that we could not do before.

Thanks so much Aquamaster Team :)

Approximate cost of services:
$9,999.00
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Amanda
Amanda
1 review Oshawa, ON
10/10

Stamped Concrete Patio

We just had Aquamaster do a stamped concrete patio in our backyard and we truly can’t say enough good things. Fedor and his team were so pleasant to work with. They are thorough, detailed, and customer-oriented. We have had so many compliments on our patio and friends who now want the same work done at their house. Thanks again to the entire team!

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Drain Work & Back Water Valve

Fedor & his team were very professional, trustworthy and easy to work with. A tree's roots were clogging our pipes underneath our basement restraining drainage and leading to leaking in the basement. They replaced all the pipes and cleared the area efficiently and succesfully without charging too much money. They also installed a back water valve, organized the inspector visit and supported with paperwork to get a rebate. I was very satisfied with their responsiveness and great work. Highly recommend their service.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Margaux in Toronto
Margaux in Toronto
4 reviews Toronto, ON
10/10

Peace of Mind Underpinning

We hired Aquamasters out of 5 bids received for an underpinning/waterproofing of a 120 year old row house downtown a busy street. AM was not the cheapest but Fedor seemed honest, very professional and familiar with downtown projects - and the reviews were excellent and the timing to start just about perfect. For us, this project was downright scary - so much money, and so many worries about the state of the house, which wasn’t good.
Not only AM started right on time, but they took exactly the time they said they would to complete, what I thought, was a horrendous project (narrow house with street parking at the front). Both our engineer and the City inspector commanded Fedor and his team for a job extremely well executed on during the three mandatory visits. It was essentially seamless and almost worry free.

There are two negatives (that are completely out weighted by the positive experience) that I’d like to note for my fellow customers if they choose AM:
The first one came as a surprise expense, which in hindsight, we should have expected by lowering the floor so much but that Fedor didn’t explain in advance, which was the cost of an injector pump. It’s also a big device which made our designers have to re-design the floor plan. Other than that, the cost was the quote. At the end, we ended up having an even better layout so again, not mad about it.
The second is the mess they left after work was completed. The house was unoccupied and going through other renos so I can kind of understand, but I was a bit grossed out to have to clean the mud on the toilet and the walls myself, along with the garbage left over. Note to make to ask sure they do a wipe out as I had expected they would (I had read it in another review).

It’s not worth taking points out for what I reckon was a amazing job over all and because I would still rehire them in heart beat to do the same project. Good work team Aquamaster!

Approximate cost of services:
$65,000.00
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Felipe in Toronto
Felipe in Toronto
1 review Halton Hills, ON
10/10

Great service, fast and with quality

After some few quotes, I got the best price with them to do a plumbing work for a new bathroom in the basement. Scheduled the service and Juriy came on time to do the work, which was fast and with a great quality (which by the way, more than what I was expecting). Once work was done, Reno continued and once I contacted Juriy to come and complete the work, he came next day and did the work in less than 1 hour. Looks amazing, I definitely recommend them for your renovation work.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

Jon in Toronto
Jon in Toronto
6 reviews Toronto, ON
10/10

Exterior Waterproofing, New Plumbing

Professional, Honest, Reliable are three words that quickly come to mind when describing Fedor and his team. This was a very extensive project as we needed the exterior of our home waterproofed and the drain pipes underneath the home and outside the home had to be completely replaced (+back water valve&sump pump). The job was further complicated by the high water table underneath the home.
Fedor and his team were FANTASTIC!! They worked very hard, answered all of our questions, did excellent work and left the work area clean and tidy. They kept us informed throughout the project and went above and beyond to ensure we were satisfied with the work. I would recommend Aquamaster to family and friends!

Approximate cost of services:
$45,000.00
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Company Response

Thank you for taking the time to write a review. Aquamaster Group appreciates your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquamaster Drain, Plumbing & Waterproofing

Aquamaster Basement Waterproofing has two divisions to serve you better: Concrete Division that specializes on all types of concrete work like: foundations, basement underpinning, additions, concrete walkways, driveways, pads e.c. and Plumbing Division, providing plumbing and drain services, drain cleaning and repair and all associated works as well as waterproofing. Having two locations, one in Toronto another one in Barrie gives us possibility to cover sufficient service area and provide you with same day service. We are fully licensed and insured. We guarantee fast and cost efficient solutions and excellent quality services. Knowledge and experience of our workers extends to every area of plumbing, drain, underpinning and waterproofing. We offer emergency plumbing services 24 hours a day, 7 days a week. At Aquamaster Waterproofing we guarantee excellent quality services, individual approach and the most affordable prices in Toronto and GTA. For more than 15 years we have been earning trust from our clients, building superior reputation and becoming most trusted waterproofing company in Toronto and GTA.

CATEGORIES
Waterproofing and Foundations
SERVICES
Basement Waterproofing, Foundation Walls Crack Repair, Sump Pump Installation, Basement Underpinning, Wet Basement Solutions, Complete Plumbing and Drain Services, Trenchless Pipe Replacement, Camera Inspection & Pipe Locating, Water Service Replacement, Backflow Prevention, New Washroom Rough-ins, New Concrete Floors, Window Wells & Window Well Drains, small additions, Underpinning, Basement walkout, Separate entrance, Concrete walkways and pads, retaining walls
STYLES
Wet basement waterproofing specialist in Toronto.WE STOP BASEMENT LEAKS! Fix leaky basements and convert them into a dry usable space.
WEBSITE
https://www.aquamasterplumbing.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cheque,Cash, Visa, MasterCard, E-transfer
LICENSES
Licence No.: T85-4292022Trade No.: B23127 and T-94-4200197 Trade No.: P23453
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEAR Transferable warranty
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