Diverse Flooring

Interior Design
Maple Ridge BC V2X 0Y9
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HomeStars
Interior Design
Diverse Flooring
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78%

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Reviews by rating (past 12 months)

Reviews for Diverse Flooring

Average customer rating:
9.5 10 (101 reviews)

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Nicole Hadden in Maple Ridge
Nicole Hadden in Maple Ridge
1 review Maple Ridge, BC
10/10

AMAZING!!!!!!!

I am repeat customer and I would never go anywhere else. Todd is super knowledgeable and Denny was helpful and very flexible. Brian and AJ are fantastic and it was fabulous having them in our home. Thank you so much!!! I will be singing your praises all over town.

Approximate cost of services:
$8,000.00
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Company Response

Good day Nicole,

Let me start off by thanking you for your continued support, further we very much appreciate you taking time from your busy schedule to provide such kind words of praise for our team at Diverse Flooring. We hope you will enjoy your new flooring and should you ever have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more then happy to assist you.

Sincerely Todd, Shawn Farina and the team at Diverse Flooring.

JuliaYe in Surrey
JuliaYe in Surrey
1 review Surrey, BC
10/10

3 Bed rooms and Living room carpet Installation

Brian and AJ come to our house to remove old carpet and move furnish and Piano, and install new carpet just before Thanksgiving day. We Very Appreciated for their professional skills and made every detail to be perfect. Especially Brian has 30 years' experience of Carpet installation, His Efforts, skills and customer service are well recognized by us. Many Thanks!

Approximate cost of services:
$10,000.00
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Company Response

Good day Julia,

Thank you for choosing Team Diverse Flooring for you carpet project. I am glad that we were able to meet all your requirements, the service from our sales /design team to assist you with product selection, to our installation team. Once again thank you for your support this is very much appreciated. Should you have any questions, concerns or require any assistance please do not hesitate to call, email or simply stop by the store anytime.

Sincerely Todd Shawn Farina and the Team at Diverse Flooring

Carol in Vancouver
Carol in Vancouver
1 review Vancouver, BC
10/10

Quality Work

The team at Diverse Flooring are great at what they do. I was replacing a poorly installed engineered hardwood floor in a condo. Shawn noticed right away that the original floor wasn't flat. Despite the extra expense and time to get it fixed, they still finished the job on time. Their work is top quality. Not only does the new engineered hardwood floor look fantastic, but it feels much better too. I would highly recommend Diverse Flooring.

Approximate cost of services:
$17,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Good day Carol

First off thank you for trusting Diverse Flooring with your new engineered hardwood flooring project. As you are aware it is so important to have the floor with in manufacturers requirements in order to have a proper installation and warranty on both material and labour. It takes a little longer to do it right and may add expense, but in the long run the floor will look, feel and preform properly and have much more longevity. I am glad we were able to accomplish this for you and that you now have a beautiful new floor that you will enjoy for years to come. Further thank you for taking the time to provide Team Diverse with such kind words. Should you have any questions, or concerns please do not hesitate to call, email or stop by the store anytime and we will be more then happy to assist you.

Sincerely Todd, Shawn Farina and Team Diverse

AliciaJ in Port Moody
AliciaJ in Port Moody
1 review Port Moody, BC
8/10

Vinyl Plank Flooring and Installation

Excellent service both at the store when picking out the flooring and on installation as well! Very happy with the new floors and will definitely return to Diverse when we are ready to replace our upper level floors!

Approximate cost of services:
$8,000.00
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Company Response

Good day Alicia,

Thank you for providing Diverse Flooring with the opportunity to look after your flooring project, and we are happy that you are pleased with the end result. I hope you enjoy your new Beaulieu Expedition vinyl plank. Further we very much appreciate you taking the time to provide Team Diverse with such a kind review. Should you have any questions or concerns or require further assistance please do not hesitate to call or email anytime.

Once again thank you from the team at Diverse Flooring
Sincerely Todd & Shawn Farina

Sandra H in Maple Ridge
Sandra H in Maple Ridge
1 review Maple Ridge, BC
8/10

Vinyl Floor Installation

Brian and AJ did an excellent job of installing our new vinyl planking floors. After an inconvenient mixup with Diverse Flooring, Brian and AJ were incredibly accommodating in changing their schedules to get the work done. Brian worked very long days, and gave up time on the long weekend to make sure everything was done for us. And he made sure it was done very well. We are extremely happy with the beautiful job they did in our home.

Approximate cost of services:
$3,400.00
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Company Response

Good day Sandra,

Thank you for taking the time to provide your review. We are happy that you are satisfied with the with the supply and installation of your new flooring. Thank you for your understanding with the scheduling, our contractor had been scheduled and work orders had been sent to him in advance. Unfortunately he some how double booked himself. But being the stand up fella that he is he made it right. Again we are happy that you are pleased and should you require any further assistance with your purchase, have any questions or concerns please do not hesitate to call or email at anytime.

Sincerely Todd, Shawn Farina & Team Diverse

Private User
Private User
1 review Port Coquitlam, BC
10/10

Kitchen renovations

Excellent service from Shawn and Brian and AJ the installers, they seemed very good at their job , we love the floor.
Will definitely go back when I redo my carpet upstairs..

Approximate cost of services:
$2,500.00
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Company Response

Thank you for first off choosing Team diverse Flooring and second for taking time away from your busy schedule to provide this great review of the service received by Shawn and by our installation crew. We are happy when our client's are happy. Should you ever have any questions or concerns about your investment in your home please do not hesitate to call or email anytime, we will be more then happy to assist you.

Sincerely Todd & Shawn Farina

Pleased Client in Port Moody
Pleased Client in Port Moody
1 review Port Moody, BC
10/10

New carpeting for home

It's not very often I will take the time to write a review, but it is certainly worthy for the great service I received throughout my carpet purchase and installation. Thank you kindly Shawn for all your help! Brian and AJ, thank you for your timely work and being so pleasant to deal with!

Approximate cost of services:
$7,000.00
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Company Response

Good day and thank you for the kind words of praise. Our goal is to have our clients satisfied with their investment in their home. Team Diverse Flooring is thrilled to have been a part in your satisfaction and Happiness. We look forward to working with you in the future and should you have any questions or concerns, please do not hesitate to call or email anytime.

We hope you enjoy your new carpet for many years.

Sincerely Todd & Shawn Farina

Chris  in
Chris in
3 reviews Pitt Meadows, BC
10/10

Flooring Reno

This was by far the best part of our reno. Denny was amazingly helpful & meticulous when measuring the job. He also had great ideas & advice regarding the flooring as well as other aspects of our reno. Brian & AJ were awesome guys. They conducted themselves in a professional manner at all times & did an awesome job. Our place looks fantastic & we are so glad we went with Diverse. We have already recommended them to friends that are also renovating. I will definitely use them again if the opportunity arises in the future.

Approximate cost of services:
$0.00
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Company Response

Good day Chris,
Let me begin by thanking you for choosing Diverse Flooring to look after your new flooring requirements and we appreciate you taking the time to provide such a nice review. We look forward to working with you in the future, and also taking care of your family and friends that you may refer to Team Diverse Flooring. Should you ever have any questions or concerns, please do not hesitate to call or email anytime and we will be more then happy to address them for you.

Sincerely Todd, Shawn Farina and the team at Diverse Flooring

Larry in Toronto
Larry in Toronto
1 review Maple Ridge, BC
10/10

Kitchen flooring in basement

Had vinyl plank flooring installed over old lineoleum (which was on concrete). The installers arrived almost an hour early-how often does that happen. They worked all day , left about 7 as they could not do anymore that day. Came and finished up project and the floor looks great. Brian did a terrific job on the installation along with helper AJ (I think that was his name).

We are very happy with the product and the installation. Had used Diverse 6 years ago to install laminate throughout upper part of house and did not hesitate to go back to them. We have had many compliments on their work and products! Larry and Jean

Approximate cost of services:
$3,000.00
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Company Response

Good day Larry and Jean

Well let me start by thanking you on several fronts,

1) for trusting and providing the opportunity to work with you once again

2) for taking the time from your busy schedule to provide Diverse Flooring and our flooring installation crew with such kind words of praise.

We appreciate your support and trust you will enjoy your new vinyl plank ( LVP ) for years to come. We look forward to working with the you again. Take care and if we may be of further assistance with any questions you might have please do not hesitate to call, email or simply stop by the store anytime.

Sincerely Team Diverse Flooring, Shawn and Todd Farina

Alexandra in Pitt Meadows
Alexandra in Pitt Meadows
1 review Pitt Meadows, BC
9/10

Bathroom & carpet installation

My husband and I have really enjoyed working with Denny. There were some minor issues throughout the two installations that we navigated smoothly and very professionally and for that reason I would highly recommend them for your next project. In fact, we are looking at doing our main floor in hard wood and will continue working with Diverse Flooring for this project.

Approximate cost of services:
$16,000.00
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Company Response

Good day Alexandra,

First let me thank you for providing Diverse Flooring the opportunity to work with you on your project, and to offer my apologies for any inconvenience that may have been caused with the minor issues, it sounds like Denny was able to look after these for you. Further we appreciate you taking the time to provide us with such kind words. Should you ever require any further assistance whether it be concerns with materials and services provided on your first project or on any item we may offer assistance with please do not hesitate to drop us an email or call anytime.

Sincerely Team Diverse Flooring & Todd & Shawn Farina

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diverse Flooring

Welcome to Diverse Flooring ® From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns. A family run business, Diverse Flooring ®'s goal is ...
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