Boonstra Heating and Air Conditioning

Our furnace gave out on the weekend, Boonstra Came to see us on a Sunday, and was here first thing Monday morning to put in a new furnace & air conditioner.
They finished the job by 1:30, it was an older furnace so it needed extra work,
The Workers were fantastic,
Really happy with the work.

Brad came by a did another terrific job! Cleaned and check the furnace , changed the filters. We then reviewed replacing the hot water tank . He explained everything clearly and arranged for the service to take place the next day. Brad and Boonstra are friendly professional and very easy to deal with. I would always recommend their service.

Boonstra has a very efficient system to.handle your needs
Right from the receptionist
The technicians are very skilled and honest
With their diagnosis of your system
I will use their services again
Thank you
John Pellizzari

Excellent honest service. Got a reminder call for regular service (paid for the year) and technician was polite and very helpful. Received full description of all checks done in system.

Very helpful and considerate. Knowledgeable and gave good advice including how to save by doing some simple tasks myself. It was a thorough and thoughtful diagnosis of the problem with my furnace.

Our furnace stopped working on Tuesday evening.
Early Wednesday morning we called Boonstra and were well pleased with the friendliness and helpful attitude of the lady who took the call.
Steve arrived Wednesday morning and did a video appraisal of the furnace. We knew a part had gone defective and needed to replaced.
The part was very expensive and would not be available too soon.
Furnace replacement was considered and we decided to change the furnace to a new one.
Andrew & Joe came that afternoon and changed the furnace to another model and they did a marvellous job.
We are well pleased with the workmanship displayed by Boonstra and we had heat that evening.
We highly recommend Boonstra for all heating and air conditioning needs.
H W (Bill) Allison

Recently purchased the home and wanted to get a pro to do a deep dive check on the furnace and air exchanges. The tech was good, informative and prompt. Great job!

I ordered a erv system from them. Went with them because they could do it the fastest. Now I know why.

Their techs are incompetent. To the point it’s a joke. I was sold a top of the line erv vanee gold series and they had no idea how to balance it, install it correctly or even what thermostat/controller worked with it. I was promised one thing by the sales guy, but when the techs came to install it, it was a totally different story. I asked the techs are you going to balance or check any air pressure before you leave, it was just off their radar of things to do...didn’t even click with them.

I had about seven.....yes seven different techs come out, some where honest and just said they don’t know how to do this, and others just made up bs saying they fixed it when they didn’t do anything. Last tech even broke a seal because he had no idea what he was doing.

Be warned, these guys are not authorized dealers (check to see they are if you buy from them) and the maintenance these guys do is a total sham. I have never seen such an unprofessional company before and it’s shocking. To this day they won’t even let me talk to the owner and I am thinking of taking them to small claims court. Beware.

If you’re a home owner and don’t know anything about hvac systems do a little research, don’t trust these guys and take them for their word, you’ll see how dishonest they can get. Check up on their work. Check the filters they are replacing if they are new (they seemed way to anxious to take my old filters that were not dirty, seems they might be vacuuming them later and reusing in other homes). Check duct work for leaks if they replaced any metal work. Almost everything they did on my job they could have done better.

They even installed the thermostat controller with one screw, and left the bottom screw hole empty and didn’t even care, told me to go to Home Depot and get a screw for it....this is Boonstra, an unprofessional company I regret doing business with.

The receptionist was very helpful, friendlfy and informative. The service guy were very helpful, friendly and informative. They arrived on time and we got a call before they were coming- they also followed all covid protocols

Jeff did a great, efficient job with my furnace maintenance. He was very polite and friendly. The cost is covered by Boomstra’s monthly program and I find it a very worthwhile program. Great company.