Ashton Service Group

Plumbing
Richmond BC V6X 3M4
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Plumbing
Ashton Service Group
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79%

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Reviews by rating (past 12 months)

Reviews for Ashton Service Group

Average customer rating:
8.6 10 (106 reviews)

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Liz Engel in Burnaby
Liz Engel in Burnaby
1 review Burnaby, BC
10/10

Plumbing

Second time I've used Ashton. Lucky enough to get same tech, Jeff, both times. He is prompt, friendly and extremely knowledgeable. More so than any other plumbing company I've had working on my furnace/plumbing over the years. Jeff takes the time to explain the ins and outs of repairs/servicing required and basically 'how stuff works'. Good customer service and post-appointment follow-up.

Approximate cost of services:
$290.00
1 of 1 people found this review helpful.
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Company Response

Thanks Liz! We're glad we can help you out over the years. Feel free to call us anytime!

Phoebe Lau from Richmond
Phoebe Lau from Richmond
1 review Richmond, BC
10/10

furnace and humidity control panel

We need our furnace serviced and find out what's wrong with the humidity control panel.
We have always used Ashton Service Group, they are always friendly, professional and many times they went above and beyond just to make sure things are good.
My husband and I trust them and will use them again.

Approximate cost of services:
$400.00
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Company Response

Phoebe, thank you for the kind words. We try our very best each and every time.

CLIFFORD MINTO from TSAWWASSEN
CLIFFORD MINTO from TSAWWASSEN
1 review Tsawwassen, BC
10/10

Boiler replacement

We were advised by Tim M. of Ashton that our boiler was about at the end of its life, he explained to Marlene and I the problem and the long term effect on our heating system if we did not take action in the near future.We agreed with his advise. We have had Tim M. service our house for years. Found him fair reasonable on cost evaluation, Explained why and how,problems should be addressed. Has a very pleasant approach in dealing with people

Approximate cost of services:
$9,000.00
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Company Response

We're so glad to hear that Tim was able to help you out with your heating system. We're very proud of the fact that we provide homeowners with honest advice, every time.

Alex from Vancouver
Alex from Vancouver
3 reviews Vancouver, BC
10/10

Hot Water Tank Replacement

We made an appointment with Ashton for a hot water tank replacement. The technician (Chris) showed up on time. Before the work was done, Chris provided a very detailed assessment & cost for the work. There were no surprises or hidden fees. The installation was quick and the new hot water tank system is working with no issues. I highly recommend this service to anyone looking for a reliable plumber.

Approximate cost of services:
$1,700.00
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Company Response

I'll be sure to pass on the kind words to Chris. We're glad you were happy with our services. Please call us again if you need anything in the future.

zoe in mount pleasant
zoe in mount pleasant
3 reviews Vancouver, BC
10/10

Forced air heating system service

Jordan showed up on time, was courteous, and kept his work place clean. He provided me with details about my unit that will allow me to ensure I get the best from the unit through the years. This is the second time I have used Ashton and won't be the last.

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much. I'll be sure to let Jordan know what a great job he's doing.

Mike Bradley from TSAWWASSEN
Mike Bradley from TSAWWASSEN
1 review Tsawwassen, BC
9/10

Service - Plumbing

I phoned Ashton Service Group in the mid -- afternoon ,on the advice of a friend,to investigate the malfunction of a Kitchen Composter.

I was advised a Service Representative would be available at 0800 hours the following day .

I was very impressed with Jason,from the AshtonService Group, who arrived on the Service call, exactly on time.

He quickly determined the old unit was broken and had to be replaced .

With minimum time he attained a new unit,which he fitted and checked servicible after installation.

Jason was a very pleasant,efficient representative , of the organization.

I would recommenn Ashton Service Group to my friends .

Approximate cost of services:
$431.00
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bruce from Vancouver
bruce from Vancouver
1 review , BC
10/10

kitchen plumbing

Service was prompt and convenient by Jeff P as he phoned to let me know he was on his way. We had a new sink installed and existing plumbing was put together by previous owner and non plumbing parts had been used resulting in leaks. Was informed by sink installer that wall would have to be opened to access pipes. Jeff P devised a way around this problem so no walls had to be opened. Fixed problem and new install is even better than just a basic fix. Did not take very long and price was reasonable compared to possibility of opening walls. Definitely will use their services again.

Approximate cost of services:
$250.00
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Denise Grant from White Rock
Denise Grant from White Rock
1 review White Rock, BC
10/10

Gas fitter investigation for leaks and repair, plumbing investigation, repair and upgrade, furnace repair and cleaning

We had several months of unusually high gas bills, and hadn't been able to resolve it with the gas company. Jeff came and immediately discovered the major cause; the hot water tank. He fixed it, put in a pump to make sure the problem won't recur, and also fixed a small leak in the fireplace. He was so impressive and likeable, we got him to look at all our plumbing work and advise about repairs/upgrades. He gave honest quotes. The repair work and upgrades were then promptly scheduled, and the work completed quickly and effectively, with helpful explanations and good cheer. Well done! Couldn't have had better service from Jeff and Steve.

Approximate cost of services:
$1,100.00
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jo from Vancouver
jo from Vancouver
4 reviews Vancouver, BC
8/10

boiler did not work

Boiler all of a sudden did not work, called Aston and the service response was very prompt as it was winter and the house was really cold as a result. Technician was not the friendliest but was able to figure the problem right away when other plumbers could not.

Approximate cost of services:
$600.00
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wendy from Richmond
wendy from Richmond
5 reviews Richmond, BC
10/10

renovation of basemenet

We hired Ashton Group to do some work in our basement, all I can say is WOW, we had the best workmanship possible. The workers were all very friendly and the quality was amazing. I would highly recommend this company.

Approximate cost of services:
$15,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ashton Service Group

Since 1986, Ashton Plumbing, Heating, Air has helped residential & commercial property owners in Richmond & Greater Vancouver. We are among the best rated plumbing, heating, cooling, gas repair and install companies. We handle repairs/installs on leaky faucets, broken furnaces, water heater repairs/installs, as well as clogged drains. Ashton Service Group services residential and commercial customers. Our friendly, licensed plumbers & HVAC technicians will come to you in, uniform and shoe covers, to diagnose your problem(s) and discuss available options with you. See why Ashton Service Group is considered one of the best plumbing, heating, cooling companies to work with in Richmond/Vancouver, BC! Ask your friends who have worked with us.

CATEGORIES
Drain Services, Heating & Air Conditioning, Kitchen Planning & Renovation, Plumbing, Solar Panels, and Solar Water Heating
PRODUCTS
Plumbing, Heating, Air Conditioning, Gas, Drain Cleaning, Trenchless, Pipe Bursting, Air filtration and Ventilation, Tankless Water Heaters, Furnaces, Boilers, Heat Pumps, Air Conditoners, Mini Splits and Ductless Splits etc.
SERVICES
Plumbing, Heating, Air Conditioning, Gas, Drain Cleaning, Trenchless, Pipe Bursting, Air filtration and Ventilation, Tankless Water Heaters, Furnaces, Boilers, Heat Pumps, Air Conditoners, Mini Splits and Ductless Splits etc.
BRANDS
We can supply, install and repair almost any brand. Please see our website for details at www.ashtonservicegroup.com or call our office for more information at 604-283-2383.
SPECIALITIES
Ashton Service Group services and installs a lot of furnaces, boilers, tankless hot water heaters and heat pumps. We also now are installing more air conditioners such as Mr. Slims, ductless split and mini splits as customers are requesting them more and our summer weather is getting hotter.
WEBSITE
https://www.callashton.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, Amex, Financing
LICENSES
Plumbing, Gas, Refrigeration, Heating, Cooling
MEMBERSHIPS
PAMA, IREM, LandLordsBC, Richmond Chamber of Commerce, White Rock Chamber of Commerce, ComplyWorks,
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Industry leading labor and parts warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.