We had to replace our broken washer. Originally, we thought we had to buy a new dryer because the old one cannot be stacked with the new washer. When Nick came to install the machine, we quickly realized the new units were too tall for our ceiling. He came up with a solution to install them on either side of the sink. This solved our problem AND we didn't need to have a new dryer. We were able to return the dryer and get money back. Nick was professional, on-time and very responsive. I would not hesitate to work with him again.