Paid $3000 for a water softener. From the start it has made a loud squealing noise that wakes us up at night. It is under warranty but they still charge a $110 trip charge to come look at it. Also dishwasher has leaked since I've received it. They've been out 4 times to look at it and still can't figure it out and will not replace it. So I've also paid $1000 for a dishwasher I cannot use and has damaged my brand new cabinets. I've went through Coast in the past and they were much better to deal with.
- Approximate cost of services:
- $4,000.00
- Company Response
Hi, I am sorry that your experience with Trail Appliances was not a positive one. Unfortunately without your name or location it is difficult for us to follow up on this. However, please feel free to contact me directly in Calgary on (403)212-8548 to discuss this further.
Patricia