They claim to do most of their plowing overnight, but that was rarely the case. We would wake up to a blanket of snow, and sometimes that wasn't cleared for 12-24 hours after the snow ended. To prevent the snow from freezing and packing into an icy mess, I often ended up shoveling the driveway myself when they wouldn't show up (or showed up very late.) They were good at answering my calls in the beginning, but towards the end, they were hard to reach and didn't return messages (ever.) When they did clear our driveway, that was great. However, they damaged our lawn in the process, which has never happened before with other snow removal companies. Disappointing and uneven service. Why is it so hard to find a reliable snow removal company that will do what they actually say they will?
- Approximate cost of services:
- $440.00