I had noticed wasps flying in and out the side of the wall of our house. I called Joe after seeing the ratings on Homestars, I explained the situation and booked an appointment. It was raining on and off that day and I expected a cancellation. Instead Joe came and assessed the situation. He was very thorough in explaining the issue and what he was going to do and why he was going to do it. He was obviously very knowledgeable on wasps. The job took almost two hours as the wasp nest was quite large. He suctioned out the vast majority of the wasps prior to using insecticide. After a week only few stray dying wasps were to be found, since then no issues have been noticed. Thanks Joe.