I am writing this review to express how thankful I am for coming across Joe and acquiring his services.
We initially had another company that I will not mention by name that had good reviews somehow but they showed once and stayed for about 20 minutes to put out baiting stations and left and never came back. The mice problem got much worse rather than better.
We were seeing mice on a daily basis during the day and obviously this along with their droppings affects you psychologically.
I spoke with Joe initially for about 30 minutes and felt very comfortable with him. I could tell that he was not a run of the mill exterminator. He likes the challenge of each project and actually cares about his clients and is exceptionally honest. He said he wouldn't be able to come to my place for a couple of weeks and even suggested another place that could come right away but I felt total confidence that Joe would be the right choice and get rid of mice problem once and for all.
He spent several hours examining the place, taking pictures, sealing up holes, placing new bait etc. The bait for the other place was untouched and he placed new bait without bait stations as he felt that it was possible that the mice were scared to enter into the bait stations. He explained everything that he was doing and I was very sure that the mouse problem would eventually go away.
I was quite surprised though that the mice were never seen again and the mice droppings were reduced dramatically right away. Before he came back 6 weeks later, we were not seeing any new droppings. It felt like a miracle.
He said that they ate half of the bait and he topped up the bait to make sure that they will be gone for good. He told me to call him in September unless we see some evidence of mice in the meantime.
I highly recommend Joe as with my experience with him is that he takes every job seriously and has the know-how to effectively get rid of pests that much bigger companies don't or just want to spend the least amount of time at your place and hope that placing bait in standard places will work. Joe is truly one of kind and will think out a strategy to get rid of any pest and doesn't worry on how long he spends at your place to figure out the optimal strategy.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for your wonderful review. This is what it is all about for me. The feeling that the home is now pest free after a considerable period of time has elapsed. I understand my clients frustration because I too worked for a company and on each and every job all I did was bait. The issue was that I was feeling guilty because I never solved the root cause of anybody's issue. Truly, I was not cut out to work for any company because I just couldn't justify to myself what it was that I was there to do. There was nothing else for me to learn and I was not feeling like an exterminator. When I finally left I really knew nothing about true pest control but was determined to conduct lengthy inspections in order to locate access points for once and for all. Other technicians at suppliers offices would laugh at me and say that what I was attempting to do was impossible. These same techs were starting their own companies and doing the same things as the big companies out there. I knew that I could develop a better business by taking my time and getting results for people. Each and every day I learn something knew from my adventures and I am better for it. Joe