Call me a lazy consumer but I must admit I don't normally come on and rate companies on internet sites when they have performed an exceptional service for me. I usually tell the workers, supervisors, friends and family and on occasion email the owners to report my happiness. I find that reviews online are mainly for drama queens to take out frustrations on businesses because of a misunderstanding or the impossibility to make some people happy. I work for a large service industry company and see this on a weekly basis where the team I oversee can perform the same perfection day in and day out but once in a while we get a customer that is impossible to make happy. Paramount Landscaping has been taking care of my properties for over 7 years now and I could not ask for a better company. I have had many projects done for me and my families over the years and have never had a problem with the crews or the owner. Doug has always been reachable, accommodating and fair. There is many properties in my neighbourhood that Doug and his teams take care of by my house and I know right away which properties they do because of the care that goes into their service they provide. There staff is well educated whether it be Joe (Paramount's construction foreman), he knows everything about construction and has built two gorgeous backyards for us in the last 3 years at two different houses, or his Maintenance staff that take care of my house and place of work for the last decade.
These days you get what you pay for and in the service industry it is hard to only offer one service level to your customers. I have never bartered with them and always received a fair price and a great job.
Hats Off to Paramount Landscaping
- Approximate cost of services:
- $50,000.00
- Company Response
Christine,
Thank you for the kind words, I understand completely what you are saying. As a consumer also, my beliefs are very much the same. Word of mouth is much more powerful in todays world then a claim without a face. Hats of to you for being a great customer and understanding consumer.
Paramount team