We renovated our condo by replacing ceramic tile floor in our kitchen and hallway with hardwood, installing an Ikea kitchen with quartz counters, replacing floor tiles in two bathrooms and replacing a bath vanity. The kitchen also needed some rearranging of the drywall bulkheads and a number of pot lights were installed.
I contacted Towne Contracting for a quotation based on the reviews on Homestars and also on the recommendation of a couple of local floor and tile suppliers. Steve quickly arranged to visit the condo and take photos and measurements. I was immediately impressed with his polite and professional manner and that he respected my knowledge of home renovation (instead of talking down to me which I have experienced from other contractors!). Steve provided a scope and quotation just a few days later and his price for the work I thought was very fair, so I looked no further.
Towne arrived to start the work on the date promised and set up dust barriers around the work area. Removing the ceramic tile was messy and understandably produced a lot of noise, so we were especially thankful that Towne's crew worked without taking any breaks until they finished the removal, so our condo neighbours wouldn't suffer any longer than necessary!
We had a few frustrations, most notably some days only one worker would show up for an hour or two, so I guess they were a little overloaded with work. For that they lose a star. Being somewhat of a perfectionist (and knowing how a job should be done) I did have a few gripes, but Steve made sure everything was ultimately to my satisfaction and we are very pleased with the end result.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?