Response to BCM's response:
I didn't realize I could edit a review til now. Yes we found the computer but the shredder wheel was broken, and our glass boardroom table got a BIG chip in it and we were quoted $700 to get a new glass top which I forwarded to Terry at BCM. We have received no compensation, and we would rather now leave all my reviews online for people to see than be bribed to remove them. People obviously aren't happy with your service. Look at all the negative reviews on Yelp, and quite a few complaints filed with the BBB too! And considering the number of complaints about the owner Bryan screaming, swearing and hanging up on his customers I don't think anyone would question our complaint. As well - regarding your response to another complaint re: breaks, you are gravely mistaken to believe you have to give 15 min breaks every 2 hours! I work in human resources! Check out:
http://www.labour.gov.bc.ca/esb/esaguide/#3
Meal Breaks
An employee must not work more than five hours in a row without a 30-minute unpaid meal break. An employee who is required to work or be available for work during a meal break must be paid for the meal break. Employers are not required to provide coffee breaks.
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Never mind that the move took longer than they said it would and charged us alot of extra $ for it, they broke some of our furniture and office equipment, lost one of our computers and did not compensate us - the owner Bryan made some very racist comments toward my CEO's wife! Horrible service, horrible attitude and we would never recommend this company to anyone. Contact me cathy.oye@iugome.com.
- Approximate cost of services:
- $3,000.00
- Company Response
Cathy, I would like to set the record straight because this review has obviously not been updated. You found your computer, nothing was broken except for one plastic weel off a copy machine. Out of an entire office building with 20 offices and high value items you are talking about 1 small plastic weel. This was settled, everything accounted for and compensated. We have resolved your complaint with your boss. It was agreed upon that you would remove all of your false statements posted all over the web. Why have you not removed this? I can see that you took down your facebook post. Please do the same on homestars. Finally I would like to say that Budget City Movers has a wide variety of employees from all ages, races and backgrounds. We are not racist, in fact you could call us today and speak in punjabi or mandrin and we could answer you.