Eaves, soffits,fascia,leaf guards
Very nice installation, had problem with rain leaking between eaves trough and fasia after it was done. They came out the next day to try to repair or rectify the problem. They calked a low area at my request. Ray said my problem was with the leaf guard not letting water in fast enough during down pours, part of having the leaf guards. Turns out after I inspected the installation myself that several gaps in the trough and leaf guard where allowing water to leak behind the trough and fascia and one drill hole ,where a screw was installed and removed let water in behind through this open hole. I personally calked these areas myself and the leak problems have been fixed . Over all they look good although I think the front troughs are sloped too aggressively.
- Approximate cost of services:
- $3,400.00
- Company Response
Hello and thank you for sharing your experience. Ray always completes a thorough inspection upon installation, and while everyone makes mistakes, Ray should have caught such an issue. All of our work comes with a 5 year labour warranty - had you contacted us, I would have sent someone out promptly to rectify the leak for you, as it is our responsibility to make sure your eavestrough system are working optimally. The slope of the eavestrough is sometimes due to the number and location of downspouts. Please email me at info@diamondaluminum.ca with your address and contact information - I would like to send Ray to follow up with you and ensure everything is to the best of standards. - Lindita