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Argyle Flooring - No Longer in Business

Floor Retailers
Markham ON L3R 2M8
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Argyle Flooring - No Longer in Business
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71%

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Reviews by rating (past 12 months)

Reviews for Argyle Flooring - No Longer in Business

Average customer rating:
9.5 10 (53 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Whole townhouse re-flooring

Kumar and his team did a great job re-flooring the 1,300 square feet of our new home. The pricing was affordable, the delivery very prompt: they completed the job in two days. Would recommend in a heartbeat.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. We were pleased to be of service and glad you liked our service. Kumar and Munira

Private User
Private User
Private User reviews Markham, ON
0/10

Bad hardwood and even worst customer service

Deception, bad quality, poor customer service.......…comes to mind. The couple sold us a bad product, and then didn’t even bother to remediate the situation. After multiple emails and phone calls with Kumar led to no results. The hardwood they sold us is cracking, its easily scratches, is uneven and looks ugly. Do not deal with them as they sound very nice till they get your money. Pay little bit extra somewhere else but at least you will have a better product and service.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

In response to customer complaint above, this is our explanation:

1. Customer came with his wife to select the hardwood. Chose the product and the colour. We do not tell our customers what to choose or buy. It is up to them.
2. All hardwood scratches and dents if you don't take care of it.
3. Customer's sub-floor was uneven when we installed the floor. We mentioned this problem to the customer but he said go ahead and install.
4. Cracks can happen if the humidity level is not mantained. We specifically told him to maintain humidity level as well tell this to all our customers.
5. Both husband and wife chose the colour and we did not influence their decision in any way.
6. The hardwood customer selected is North American red oak and customer selected a dark colour as it was their preference. We gave the customer a complimentary full cleaning kit and explained to him how to maintain his floor. The rest is up to him.

John-Homestars in
John-Homestars in
2 reviews Markham, ON
10/10

New Home - All flooring

Kumar and his installation team (Ali + company) are probably the most thorough, efficient and professional company we have had work on this total home renovation. We would not hesitate for a split second in referring these respectful, caring and kind group of men.

John & Claudia

Approximate cost of services:
$20,000.00
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Company Response

Thank you John and Claudia for the review. I appreciate it as it reflects on our company and most importantly customer service. We will be glad to serve you in future if need arises. Kumar

Mitchell in Thornhill in Pickering
Mitchell in Thornhill in Pickering
1 review Markham, ON
10/10

Purchase and install floor and base board in family room

Kumar and his team were excellent to deal with. I had visited a number of vendors to inquire about purchasing and installing German or Swiss Kronos wood laminate flooring. Kumar's approach was non pressure, informative and accommodating. I immediately decided on the spot that this was the company I wanted to deal with. His installer Ali was very professional as well. The original date of installation happened to be while we were having a major snow storm. Instead of pushing through and doing a rush job with slush residue left through my house, they professionally worked to accommodate me and make sure I got my job done as soon as possible after the snow cleared, I was very impressed.
The price for the product and labour was very fair and the finished product is excellent.

I strongly recommend Kumar and Argyle Flooring for your next job.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Mitchell for taking the time out of your busy schedule to write positively about our products and services. We are very glad you are happy with the work we have done. Hope to do more in the future if the need arises. Kumar

Rob in Unionville
Rob in Unionville
2 reviews Markham, ON
10/10

hardwood flooring replacement on main floor

From start to finish, everything about my experience with Argyle Flooring was first-class. Kumar and Munira provided very knowledgeable and courteous service when I walked in, first helping to choose the right hardwood, then arranging to quote and schedule the work. All my emails were answered directly and honestly, usually within a matter of minutes.

Kumar conveniently offered to move up the demo/install by two weeks to avoid the busy holiday season at our home. Ali and his team of installers are legitimate pros. Trust me, they will not cut corners on the finer details, which is what sets them apart from average installers. Everyone who has seen their finished work has told us they did a masterful job.

Thanks Kumar...I wish I had more floors for you to do!

Approximate cost of services:
$7,500.00
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Company Response

Thank you Rob very much for the glowing review. We appreciate you taking the time to write this review. Enjoy the new look and Happy Holidays to you and your family. Kumar

Laurie in Markham
Laurie in Markham
1 review Markham, ON
10/10

Hardwood throughout

What a refreshing experience! Kumar and his team provided excellent customer service. They arrived when they said they would, there were no surprise extra costs and the job was finished on schedule. The challenges that this old house presented were addressed by a friendly and skilled installation team.

Approximate cost of services:
$1.00
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Company Response

Thank you Laurie (and Mike) for taking the time to write the review. We appreciate it. Both of you were very pleasant to deal with. Kumar

Mary Anne
Mary Anne
6 reviews Toronto, ON
10/10

Hardwood Flooring

Was very pleased with new hardwood flooring recently installed in our family room. Two people sent out arrived on time, were very polite and efficient in their jobs and within a few hours we had a beautiful new natural oak hardwood floor. The owner Kumar also gave very good suggestions on flòoring to achieve best results. Would highly recommend this company to anyone

Approximate cost of services:
$1,900.00
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Company Response

Thanks Mary Anne for taking the time to write. We appreciate your kind words and hope can be of service in the future. Regards, Kumar

Thomas Roberts in Scarborough
Thomas Roberts in Scarborough
1 review Toronto, ON
10/10

Laminated

Munira and Kumar gave us excellent advice, delivered everything that they promised and were on time. Their installation crew were hard working, polite and did a very professional job.
I am very happy with the floor and would not hesitate to recommend them.

Approximate cost of services:
$6,058.00
1 of 1 people found this review helpful.
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Company Response

Thank you Mr Roberts. It was such a pleasure that you were/are one of our customers. We appreciate your business and look forward to providing you more service in future. Kumar and Munira

Martha Jarrell in Markham
Martha Jarrell in Markham
1 review Markham, ON
10/10

Basement Flooring

It was suggested to me by my contractor that Argyle Flooring would be an ideal place for selecting flooring for my basement. I met the owner and his wife and I explained that I was looking for oak laminate. When they pointed to an oak sample, I showed Munira the colour chip for the walls. She very kindly remarked that a colour other than oak would highlight and enrich the walls much better and found three samples that she felt would achieve that. I used one, and the result is very beautiful.

Munira’s experience with product and colour was very much appreciated, as was their friendly, yet businesslike, dealings with both my contractor and me. If I have future flooring needs, I will be at their front door!

Sincerely,

Martha Jarrell

Approximate cost of services:
$1,400.00
1 of 1 people found this review helpful.
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Company Response

Hello Martha. Thank you for taking the time to write the review. It was a pleasure dealing with you and we will be more than happy to serve you again in the future. Best, Munira

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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