If you're looking for a moving company, keep looking. These guys are extremely unprofessional and care nothing for customer satisfaction. It took them twice as long to move my 1 bedroom apartment as it should have (Probably because they couldn't get off their damn cell phones the entire time). It took them over an hour and a half to travel the same distance at the same time as it took me to drive 30 minutes. I didn't realize I had to pay for their pit stops.
But the most aggravating thing of all is how poorly they treated my stuff and my new condo. They banged things off walls, several picture frames were broken, and worst of all, they somehow manage to crack the screen of my TV which was packaged up in original packaging. Not only that, but they wouldn't own up to any of it or do anything to correct the situation. The two faced manager Percy, while very friendly when I was setting up the move, turned very rude and acusing the entire time I spoke with him about the TV and refused to do anything or even acknowledge it was their fault.
The cheaper option may look nice, but don't make my mistake. It will cost you hundreds more in the long run. Go with a better company.
- Approximate cost of services:
- $1,100.00
- What could this company do to improve their services?
- Actually care about their customers and their belongings.
- Any advice to offer fellow homeowners facing a similar project?
- Avoid them at all costs. Go with a better company even if it costs a little more per hour.