I'm going to make this relatively short because I am really upset
(a) they used a subcontractor to install the A/C (they say on their site they do not.) (b) A/C not installed properly - used WRONG FITTINGS, used FREON fittings for NEW REFRIGERANT - took the subcontractor couldn't figure it out, so it too the subcontractor's subcontractor 3 days to figure out and fix it - NO A/C during that June Heat Wave. (c) did not seal hole at all from outside of house to inside - water damage (d) told by Convertible to go through home insurance (e) insurance adjuster and contractor comes, says hole is 1 cause, but there is another source. called a plumber in (f) Convertible Air punctured the PVC waste pipe - my finished basement has water damage to the ceiling, drywall, moulding and laminate floors (g) All Convertible Air said is that they would pay the deductible and did not want to discuss it AT ALL - not even an apology, it was as if I was bothering him (h) I am left with a water damaged basement, I will lose my Claims Free Discount and an increase to my insurance premium.
- Approximate cost of services:
- $2,800.00