On Site Cleaning

House & Apartment Cleaning
Richmond Hill ON L4C0L5
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HomeStars  >  House & Apartment Cleaning in Richmond Hill  >  On Site Cleaning  >  NO SHOW for a cleaning and poor customer service
Ramiro Ribadeneira in East york
Ramiro Ribadeneira in East york
2 reviews East York, ON
0/10

NO SHOW for a cleaning and poor customer service

We purchased this via Groupon and we had our doubts (confirmed). We booked 2-3 weeks ahead for a cleaning and they sent us an email cancelling (not even a call apologizing) 3 hours before they were supposed to show up. They left us in a really bad spot as we had family coming over the following day and my wife had to take a day off to clean the house. We tried to call them and email them back to book an appointment ASAP but we are still waiting for a response.No efforts to please a first time customer.

Approximate cost of services:
$80.00
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Company Response

Hi Remiro,

Thank you for your feedback! Unfortunately your appointment was booked on a weekend, so when you had initially tried to contact us it was after business hours. I do believe this issue has been resolved and we look forward to cleaning your home! Thank you.