On Site Cleaning

I saw the Groupon for On-site cleaning & before I purchased I contacted them to verify the could service my area. I provided my address and postal code & was told yes, they serviced my area. So, I went ahead & purchased 2 Groupons for 2 hrs. of house cleaning each. When I tried to book the appointment I was told that weekdays were not available. After several phone calls and emails it appeared that the service would not be available so I contacted Groupon about a refund. I was told to contact on-site again, because they could offer weekday services in my area. Again, after several emails and phone calls I finally got an appointment scheduled for 2 months later. On the day prior to the appointment I get an email asking about my 'new' address which I didn't really understand because I have only given them one address for the house I have lived in for over 13 years. I asked what time I could expect someone to arrive but did not receive a response. The day of the appointment after spending a few hours ensuring the house was tidied & ready to be cleaned I get an email that they do not service my area!! I was furious & contacted the company & Groupon support. I spoke to Nadine at On-site & she told me that they had two clients with similar names & that is why the mix-up. She offered to reschedule to another day & offer me 30 mins. additional at no cost. At this point I don't want this company anywhere near my house. I wish I had read the other client reviews before wasting my time & money with this unprofessional company. Their nice web site is definitely deceiving! I would advise anyone to stay away!!