Good Looking Homes

We were looking at getting our deck re-stained and had read some favourable reviews on Homestars for Good Looking Homes. Liam was incredibly prompt to come by our house and provide us a quote for the back deck. Although I wanted to re-stain our cedar deck, Liam advised against it as we couldn't match the colours consistently (which is true). We also had two doors replaced to the deck and the back yard gate. Again, Liam was very attentive however there were a few things that could have been done or explained better. The day his team was coming to the house (while my husband and I were at work) - he asked what kind of doors we wanted. This is something that I thought would be covered in advance and not the morning of the installation.

Upon completion, the back deck door was not installed as outlined and paid for in the quote (one door instead of two doors which was his recommendation) Also, on the morning his team was coming to stain - he asked us to "pick a colour" but didn't provide a swatch or recommendation as "colour was subjective". The colour Russet Brown was a little "redder" than I would have liked as we had a beautiful cedar deck that was now half painted a reddish colour.

Instead of stopping the job, choosing another colour and incur another thousand dollars in additional labour and supplied, we decided to complete the job. When the team was done (and they worked well into the night) there were a few pieces of wood that had not been painted. I asked his team to touch up the job and when they came out - there are still pieces that aren't painted - specifically the two spindles missed on the back of the deck. We've decided to simply touch up the job ourselves at this point. Liam is a decent guy and they did a good job on the deck however I don't believe I could recommend the job of his team to friends or family but they did work hard at the job.