Acker Home Inspection

Home Inspection
Ottawa ON K2S 1J5
Write a Review
Write a Review


HomeStars
Home Inspection
Acker Home Inspection
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Acker Home Inspection

Average customer rating:
9.9 10 (206 reviews)

Sort by

CT in Ottawa
CT in Ottawa
3 reviews Ottawa, ON
10/10

House inspection

First-time home buyer. Phil and his team walked me throughout the entire inside and outside of the home, teaching me about the house and about building in general! It was very thorough and professional. I would highly recommend.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks TC. I encourage my clients to come with me throughout our inspection, to give you a better understanding of how the various key systems and components that make up the home. I also take this as an opportunity to give advice on regular maintenance activities every homeowner should be aware of. I sincerely appreciate your review, TC.

Wen in Ottawa
Wen in Ottawa
1 review Ottawa, ON
10/10

Year-end Inspection

They were very professional and nice. Both electronic and hard copy of all the reports provided by them really make my life easier for submission. Would recommend to my friend if they need such service.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Wen. I truly appreciate your taking the time to complete this review, and the kind comments about our services to you.

Mark & Christine  in Ottawa
Mark & Christine in Ottawa
2 reviews Ottawa, ON
10/10

Our new home inspection!

Phil and his son-in-law were a great team! Each reviewed areas of our soon to be new home, walked us through issues and provided their exceptionally well detailed report on the spot. They printed and gave us a digital copy before we even left the home site.

Approximate cost of services:
$430.00
Was this review helpful?
Company Response

Thank you Mark & Christine! Just some background information for others reading this review: our process has myself and Randy Bongard at each inspection. Randy has been working with me for over 15 years, so we have a process that is very fine-tuned. My primary task is in conducting the inspection and Randy's primary task is in preparing the inspection files that will be turned over to our clients at the end of the inspection. This allows me to focus my attention on the inspection activities, and Randy to focus on taking my input to create the inspection report.

Cassandra in Ottawa
Cassandra in Ottawa
1 review Ottawa, ON
10/10

Country Home Inspection

My husband and I just bought our first house and had it inspected by Acker Home. The service was professional, thorough, and friendly! We were very impressed with how digital the report was. Will recommend to everyone :)

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Many of my clients are first time buyers. It's gratifying to know that my services are providing you with helpful information. Thank you for your review.

GG in Ottawa
GG in Ottawa
1 review Ottawa, ON
10/10

Inspection + home manual

Detail oriented, teacher of home. They will leave you confident that your Tarion warranty is done correctly and at the same time teach you how to maintain your home! I definitely recommend Mike Acker

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you GG!

FM in Ottawa
FM in Ottawa
4 reviews Kemptville, ON
10/10

Home Inspection - 30 Day

We used Acker Home Inspection for our thirty day Tarion submission and we are glad we did. Phil was able to identify many deficiencies that we otherwise would not have identified.

I called Phil on a Sunday, hoping to leave a voice mail for him to get back to me on the Monday, and he still picked up and spoke to me for 20 minutes, and at no time did I feel rushed! The customer service he provided was above and beyond.

In summary, this is an extremely professional company and I will be using their services for future Tarion milestones. Highly recommended

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much, FM. I'm pleased that we were able to provide services meeting your needs. For your needs, there was the wrinkle: you were coming in from Barrie, so the inspection had to be arranged to meet your travel constraints.

As a family business, there is no such thing as fixed hours, which includes taking phone calls and monitoring emails continuously during our waking hours. Myself and my wife, Helen, are literally attached to the phone. This also includes answering questions and helping clients long after the inspection is completed.

Michael
Michael
2 reviews Ottawa, ON
10/10

Excellent Service

The Acker Home Inspection team was prompt, punctual, efficient, well-equipped, and very thorough. They identified issues I would have never known to check, and they probably saved us thousands of dollars in the long run.

Since we purchased a new construction home from a reputable builder and we hadn't noticed any issues, I was hesitant to do a home inspection at all, but I am absolutely grateful that we did.

By the end of our visit, I had a professional document listing numerous issues ranging in severity, including a couple of critical ones, complete with photographs to go with each item. Getting these on our one-year Tarion submission will be invaluable.

Approximate cost of services:
$480.25
Was this review helpful?
Company Response

Thank you very much, Mike. I'm pleased you found our services valuable.

Andrew in Barrie
Andrew in Barrie
1 review Barrie, ON
10/10

First Time Home Buyers

My wife and I are in the process of buying our first home, and Acker Home Inspection was recommended to us.

When Phill arrived he was very professional, and knowledgeable. He took his time and explained everything he was looking at/for to my wife and I, and went through a very detailed report with us afterwards.

We would absolutely recommend Acker Home Inspection to anyone buying a home.

Approximate cost of services:
$480.25
Was this review helpful?
Company Response

Thank you Andrew. It's my pleasure to help first-time-buyers learn about the the systems and components that make the home work, and to offer advice on improvements and maintenance.

Private User
Private User
Private User reviews Ottawa, ON
9/10

Home inspection

Very professional. Very efficient also. Explain very well the process and are available if needs be. Can ask questions and you are listened to. Phil is also very accommodating to answer any questions we might have at a later date.

Approximate cost of services:
$425.00
Was this review helpful?
Company Response

Thank you very much for your comments.

Herve in Ottawa
Herve in Ottawa
1 review Ottawa, ON
10/10

Condo Onspection

I was very impressed with their professionalism. They looked at the building from top to bottom, not just the unit we are buying. Phil explained what he was looking at and why. Very thorough and prompt. The report is prepared as they go and you receive it before they leave. Highly recommended.

Approximate cost of services:
$460.00
Was this review helpful?
Company Response

Thank your, Herve, for your review. I'm pleased that our inspection of this condominium apartment met your expectations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acker Home Inspection

At Acker Home Inspection, we take pride in performing each inspection with professionalism, integrity, and quality. It is our goal to deliver to you an outstanding customer experience at each point of contact with our firm, including making it easy for you to understand our services, schedule an inspection appointment with us, and receiving a detailed, informative report on the condition of the property you retained us to inspect.
Our service area is Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Stittsville, Manotick, Gloucester, Central Ottawa, Arnprior, Carleton Place, Kemptiville, Rockland, Almonte, Russell, and Embrum.

CATEGORIES
Home Inspection
SERVICES
Professional Home Inspections Services for both new home owners and home purchasers. Our services include the use of infrared thermography with all inspections.
SPECIALITIES
Tarion Warranty Claim inspection services. We are Ottawa's leading firm for conducting new home inspections.
WEBSITE
http://www.ackerhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
VISA, MasterCard, Cheque, e-Transfer
LICENSES
P.Eng, RHI [Registered Home Inspector],PHPI [Professional Home & Property Inspector], NCI [New Const
MEMBERSHIPS
OAHI, CAHPI, ASHI, InterNACHI
LIABILITY INSURANCE
Yes
DIPLOMAS
B.Sc.EE, University of Alberta 1977
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.