I had huge expectation looking at Phil's activity in buildinghomes forum and good over all reviews in the internet. I also had few apprehensions like others who had a experience of him rushing through the inspection process.
Due to this reason i told him specifically that you will be the only person doing inspection and other person with you can prepare the report but not do any inspection.
Unfortunately he did not honor his own commitment. He did exterior part and attic and let Randy complete interior and Infrared imaging check part. Since i was with him i did not even get a chance to follow what Randy did.
The only reason i decided to go with Phil was because they have infrared imaging capability to check the moisture behind walls. they did not have even basic decency to show me how they checked and concluded no issues on moisture side.
My earlier home inspector for 30 days warranty was an excellent guy thousand times better than these folks.He spent enough time to look everything in my house explaining all details.
I would not recommend anybody to choose Phil based on my experience.
Update : Phil did get back to me after my initial review and tried to re-do few stuff specially Infrared one. I was happy that he did listen to my concerns and included them in the report this time instead of out-rightly ignoring them as cosmetic issues last time. I had hired three different inspectors in the last 1-1/2 year of my home construction, 30 day and year end. My feedback in this site was always based on caparison among three of them. My initial criteria to select this particular company was:
1. one of earlier two inspector does not use Infrared camera which i wanted and second one was out of country and my submission date was near
2. Phil has great forum reviews on buildinghomes and decent rating in homestar.
i would still not recommend this company to others if i need to choose among the three i used but i really appreciate the way Phil contacted me and tried to address my concerns.
- Approximate cost of services:
- $452.00
- Company Response
I can say is that I have provided services as a home inspector to many thousands of home owners and home purchasers that have been satisfied with my services. Most of my client inspections are the result of referrals from happy clients. It is personally regrettable that this particular client was dissatisfied with the inspection of his home. The adage you can't please all the people all of the time seems to be appropriate in this case.