True North Interlocking

We called True North Interlock based on the reviews on this website for a quote. Nino put us at ease in explaining how the work would be done, and provided us with references so we could see examples of his work. We visited one of their jobsites in progress with three homes that were side by side in Newmarket. He was the only contractor who said he would dig 10 inches and offered a 3 year guarantee on the workmanship. Nino also pointed out a grading issue to our neighbour. Based on this, we and our neighbour hired True North to interlock our backyard patios.

Nino’s crew came to work during some of the hottest days in July and early August. The patio stones were laid in a pattern that looks much better than the suggested patterns in the brochures. We appreciate the time they took to cut our border pieces into wedges for the outside curves of the patio rather than cut little wedge pieces to fill the gaps.

The only thing we would have done differently is to get all the details of the work to be done written into the contract. This would have helped to avoid any misunderstandings and ensure the work was completed as expected.

We appreciate Nino’s understanding and professionalism as he and his crew worked diligently to address our concerns. We look forward to enjoying our patio in the years to come and are assured Nino will be there to stand behind his work such as fixing any grading issues.