Driveway, Landing, Porch and side of house.
I started my search for a paving company to do my driveway on Homestars. As such I feel compelled to write a review for Nino and his crew. I had called five different companies (all well reviewed) to get quotes and although Nino was not the absolute cheapest, he seemed to be the most professional for the lower price bracket. What really surprised me was the fluctuation between companies, I was quoted anywhere from $25000.00 to $10000.00 for the same job. Nino's original quote was on the lower end (I made many additions to reach our final price). The price was not a factor when it came to the quality of work. Nino's crew are professionals and know what they are doing. Even when the project kept expanding due to my crazy ideas, they not only humoured me but did their upmost to satisfy my vision. I even had the crew help me install paver lights I ordered from California, to which they were happy to comply.
I have already hired Nino for other jobs I needed done and booked him for next spring to seal the amazing driveway he did for me.
Update:
The driveway was sealed by Nino a year later. Spots started showing up on the stone. Nino was called and promised eh would come, which he never did. I continuously called him to come and have a look, sent him pictures. He said he would take care of it, but didn't. It's a real shame, as this could have been resolved very quickly. However the reason I added this to the review is to let people know, that once the job is done, service is terrible and I would not recommend dealing with Nino, unless you don't care about the future of the work.
I would also like to add that after two or three weeks when the dust settled and washed off, I noticed that one of the flagstones was not the right color. I called up Nino and his immediate response was to send the flagstone guy over. I was given the option of keeping the discolored stone or replacing it at no charge. Although I can only imagine how hard it is to chisel away at flagstone after the mortar has settled, Nino happily complied and they are doing the work tomorrow.
The whole experience was great, workmanship was of the highest level. True North kept to timelines that were set ahead of time and delivered a fantastic product.
Thank you very much Nino, Nad and John for an amazing job. Everyday coming home I am still surprised by how good my driveway and in turn my whole house looks.
- Approximate cost of services:
- $15,000.00
- Company Response
Hi Gil,
Thank you for your feedback. I agree that your driveway was marked by spots as I personally came to strip and reseal the spots from the stones leading from your garage and across the driveway to the end. For the most part, they lesser stained bricks responded well, but there were a few that were too damaged. The reason for the staining was due to leaked garbage carried out from your housekeeper and this was discussed with you. We often return to clients to resolve issues with workmanship as per our warranty. Despite this not being a warranty job, we did attempt to make it right. The fix would have been to replace the stones damaged by the caustic material dripped on the stone. If you were overlooked during our busy season, we apologize. Perhaps another phone call would have made the difference. Feel free to reach out!
Andrea Fiore