I bought a deal through one of those daily-deal emails. It was for eavestrough cleaning and a roof inspection. I really didn't want the inspection, just the cleaning.
One of the reviews here on homestars said that this company gets on your roof, then finds other problems to try to upsell you, so I was basically sitting by my phone at work, waiting for them to call. And...that's what happened. They called to say the cleaning was done, but that I needed some caulking done on the roof, and that the eavestrough wasn't properly attached and needed some work, and the guys said he "got special permission from my office to do the work now at a special price." Gimme a break.
I had someone up on my roof recently and they found no problems at all. The house is 9 years old.
I'm not saying this company was flat-out conning me. I don't know that for sure. But it does seem suspicious. My guess is that the $59 deal is a loss leader for them, and they need to upsell in order to make a profit. This strategy probably works on most people.
That said: they arrived on time and the staff were friendly. And $59 for the cleaning is a good price.
- Approximate cost of services:
- $59.00
- Company Response
We are glad to hear you were happy with your cleaning service!Regarding any additional work our staff are professionally trained to inspect any issues that are existing or may lead to any potential problems in the future. It is our obligation to bring any concerns to your attention but you choice to address them