Richmond Cedarworks

Fence was built in 2017, just happened to come across this site and had to express my opinion. Ramon and his crew completed the job in good times, seem to provide good customer service. However, after completion, I noticed some of the boards coming loose because they had used cheap (dirty and quick) staples to secure them to the fence frame....not good.

I called Ramon a couple of times and never received a call back or promise to repair. So a classic case of get your money and run and zero customer service after the fact. Based on the poor cheap construction and lack of customer service / concern for customers, I do not recommend this company.

I will 100% recommend Richmond Cedarworks for fences. They were very professional and friendly. The owner is very respectful and knowledgeable. I got a quote in a timely manner. They got the job done in short time. They clean after the job was done and no mess was left. They also helped with couple of things that needed to be fix with no extra cost.

They did a good job and were fast. They did exactly what he said and on time. I would recommed them to every body who is looking for a good fence replacement or repair.

Ramon and his crew were great from receiving the estimate quickly to the new fence going up without a hitch , great work . I wholeheartedly recommend Richmond Cedarworks for your next project

Ramon did two jobs for me - took out my old fence, and replaced a side fence plus stabilized an old side gate. When I require repairs in my home, I look for 3 things - quality service, reasonable price and great customer service. Richmond Cedarworks provides all 3. Ramon not only focuses on the job at hand, but also provides free advice on landscaping and general maintenance of my home. - I highly recommend Ramon @ Richmond Cedarworks to anyone who is looking for an honest, reliable, very friendly and professional fence and landscape company.

I have never been more disappointed in something than contracting this company to replace our old fence with a new wood fence built on site. I was under the impression that the job would take no more than 3 days but the fact was it took 9 days from start to finish. Granted actual work days were only 5 days but that is still way longer than what we were told at the consultation. I had asked about whether the weather would affect the job of building a fence and we were given the impression that they would work despite rain/snow but in actuality, they did not work at all on any rainy days.

Of those 9 days, our property was fully exposed without a fence for 4 days and 33% exposed for 3 days. If that doesn't affect the security of an average homeowner, I am not sure what does.

Upon completion of the fence on day 9, we are left with mud stains all over our back patio wood deck, the entire exterior wood stairs that go down to the basement of our home (there was no work done on these stairs and the mud stains left by their footprints were absolutely unnecessary) as well as extremely dirty concrete over all the walkways leading to the backyard and surrounding the backyard. Our water hose also appears as if it has been drenched in mud.

Moreover, there are at least 2 holes (1 along the horizontal edge of a kickboard and 1 surrounding a fence post) that were not filled back in. The crushed stones we had at the bottom of each fence panel spanning across two sides of our property not spread evenly back into place but rather, there are numerous areas where there is just soil shoved into its place.

Our backyard is definitely not back in its original state but rather we are left with a huge cleanup job to do after this. Aside from the huge cleanup job we are left with, we are also left to fill up holes that they have left us with and to place crushed stones back to the side of each fence panel where there were crushed stones to begin with. The work involved for us is beyond justifiable given that we have full-time commitments for each and every weekday.

My greatest concern now is that the new fence would not withstand the winter months until we are able to stain it in the spring. Of course we were told that it would be okay but whether that is in fact the reality is yet to be known.

Soon after contacting Richmond Cedarworks, Ramon came to our home and we discussed a deck plan for our backyard. He sent us a computer generated 3D image of what our new deck would look like along with the estimate. We were thrilled that the work could begin shortly after. Ramon came by every day to ensure we were happy with the work that was being done and he was always available if there was anything we needed to discuss. We were surprised how quickly the job was completed. When we asked for a couple of boards to be replaced, Ramon and Barry came by promptly to ensure we were completely satisfied. Our new deck looks fantastic. Ramon and Barry were both professional and skilled at what they do. We would not hesitate to use Richmond Cedarworks again and we would happily refer them.

Ramon replaced our fence nearly 4 years ago now and it still looks as good and as sturdy as when brand new. The gate still works as well as when new and he procured a special lock to suit my needs and is still great. Thanks, Ramon!

I am super nit-picky/anal & deal with contractors/trades all the time. Ramon is one-of-a-kind. He not only exceeded expectations on quality & execution but he is a truly fantastic & heart warming individual. Price very fair. Unbelievably satisfied.

My fence is over 20 years old, but still has a few years left in it. However, one section fell apart. Ramon came out, gave me an estimate, and had it repaired within two days. The work was excellent. I was happy that they were willing to take on this small project. I would be happy to use this company again.