Straight Up Masonry

Great work done on our chimney! Team was very professional, efficient and friendly. Completed on time and did an amazing job cleaning up. Crystal was very good at keeping me informed on install date and details. Have recommended Straight Up to a neighbor. .

Tony and his crew did a great job on my deteriorating front porch. While other businesses suggested only a complete tear-down would work (a much more expensive option), Straight Up was able to work with what was there and do a very solid and attractive looking repair job. They were also very clear about the work that was needed and communicative throughout the entire process.

The estimate was higher than I had expected for work I really should do myself and it was my first experience with Straight Up. But I liked Tony's no-nonsense approach -- and was not disappointed. Crystal in the office was a good communicator, the work crew great, the job done well (despite the rain) and I consider the money well spent. These folks really are "straight up."

We got a couple of quotes to fix our chimney, and Straight Up Masonry gave us the best price with what we thought was the best solution -- a complete rebuild. Another company quoted us more to tuck point our chimney, which was made out of two kinds of brick and basically crumbling.

They did a great job. It was close to the end of season so we were lucky to get them to do the work before winter. They had the whole job done in two days, came on time, kept me informed about the progress, and our patio may have been cleaner after they left.

Since we have a 100 year old house, we wanted to match the chimney to the old brick. Straight Up Masonry used a new product that looks like old brick which looks amazing. We're happy to recommend as we'll be having them back next spring to do some tuckpointing.

Tony and Crystal are wonderful to work with. My chimney was very difficult to access and it was necessary to put the scaffolding on neighbouring properties. They spoke with neighbours and got their agreement, did the work quickly, left the worksite clean and the new chimney looks great. I highly recommend this company!

Complete professionals from our first call until the work was finished! The team at Straight Up Masonry did excellent work on a substantial amount of tuckpointing and brick replacement at our house. I would highly recommend them to anyone needing masonry work done.

Terrific service. Came right away for estimate. Appeared and worked efficiently finishing on schedule. Looks great. Responded to email on a Sunday that day. Had a minor problem with my flue due to debris. Showed up day after I called and fixed the problem no charge in 15 minutes. All staff I encountered extremely personable. Totally satisfied.

Tony and Cystal were absolutely great to deal with from the start of the process. Once we decided to go ahead with them for the job, the process was pretty straight forward. They gave an estimated start date which allowed us to plan ahead. From the moment Tony's team (Mitch and Kevin) were on site, there was never any issue. They were great with ensuring things were kept clean and organized. They always ensured we were happy with any decision. It so happened that they could not find the exact match for our brick colour. They went to multiple providers and then brought back a few samples for us to decide on. Also, they proposed some brick design changes, but did not move forward until we were ok with them.

They were all great to deal with, and we always felt comfortable asking questions to any of the team. They truly work with you to ensure that you are a happy customer.

We've actually had a few neighbours also come by and comment on how they love the job and change in brick design. Thank you Straight Up!