Window, Front Door, Soffit & Siding Replacement
The project started on time and finished in a reasonable amount of time considering the scope of work. The crew was fantastic. All the guys were friendly and approachable. The foreman - Joe - was excellent and when there were a few minor issues (as to be expected on a project of this scope) they were dealt with immediately. He told me a few times "we're not happy unless you're happy"and he and his crew meant it.
After the project was completed we had an issue with one of the window trim boards. I placed a call to Aaron at 12:15pm and by 3:30pm the same day the board had been replaced.
We were very impressed with the service provided by EcoWest and would recommend them to our neighbours and friends.
- Approximate cost of services:
- $30,000.00
- What could this company do to improve their services?
- Some of the information given in the sales office was not accurate in regards to specific construction questions/details. Our advice would be to defer specific construction questions to knowledgeable representatives eg. job site foremen.
- Any advice to offer fellow homeowners facing a similar project?
- Visit other job sites and talk to homeowners about their experience prior to selecting a reno company.
- Company Response
Hi M + K,
Thank you for the review. You were both very fun and easy to work with. The whole crew appreciated your easy-going demeanour and I am happy you are pleased with the outcome. I agree (without any bias of course) that the house looks great. We hope to help you with "Phase 2" next year!!