I have been trying for 3 months to get service for a very poorly installed 3" high backsplash. Initially when the backsplash was installed - the angles were not cut properly at all and were installed with rough edges and a ton of caulking to fill the gaps. They did come back, removed, recut and reinstalled the backsplash although when they removed the backplash they tore into the drywall. They then reinstalled the backsplash and caulked over the exposed drywall. This happened in two areas. I have contacted them numerous times. They have no-showed, failed to call back and I was then told the person I needed to speak with "Vas" was away but I was on the list?!? That was in June and have still not heard back. I would definitely not use this company if customer service is on your priority list - it's not there!! Very disappointed.
- Approximate cost of services:
- $8,000.00