Across Canada Van Lines

I've waited 8 months after the move for this company to contact me about how the move went. This is the only company out of dozens I have dealt with on line that never contacted me to give them feedback on their service. Truck arrived on Mar. 21. The driver was alone except for his girlfriend who was recording and tagging items which totalled 339. Driver had no dolly or furniture cart for big items. Don't know how he thought he was going to carry couches, dressers, tables and other heavy items to the elevator, down 4 flights and out to the truck by himself. Luckily, I had both a dolly and a large cart, so I helped him load the whole truck. When he tried to carry large items by himself, he scraped the walls, the furniture wood and generally treated the items like he wanted to get out of there as fast as possible and to hell with being just a little careful. Delivery was promised for April 1 in Brantford. Load showed up 8 days late. My wife was by herself in Brantford for delivery. Delivery company wouldn't unload until she paid in full. The bill had $900.00 of extra charges. Several phone calls later between Ontario, Alberta and B.C., we got those charges removed. Also had truck reweighed. Load was 200 lbs. lighter in On. than AB. That's the weight of the fuel. Truck was weighed empty at one end and full of fuel at the other, so they wanted the fuel paid for twice. Items unloaded so fast my wife couldn't keep up trying to check them. There was no unloading list from the company. Of course she had to sign off on the delivery as being o.k.. It took her days to actually check everything. Between Grand Prairie and Brantford, the goods were loaded and unloaded at least 8 times by at least 3 moving companies. The damage was horrendous. This company and their sub contractors lost, damaged or destroyed more value than the move cost. There is no use trying to put claims in as the fight would cost thousands more (and they know that). Best I can do is WARN OTHERS NOT TO USE ACROSS CANADA MOVERS, EVER.