Wall beds made of inferior quality materials
I found Boff wall beds on the internet and the reviews seemed OK. My personal experience with their products however has not been a good one. They use thin melamine covered wall boards. I did not realize that there are options for thickness of these boards, and only learned this from having to move on to another company to fix the problems from Boff. Boff was not willing to help me and were frankly a bit rude. There are lots of wall bed manufacturers out there, and the prices are on par with Boff. I would not recommend Boff and suggest looking elsewhere.
- Approximate cost of services:
- $5,000.00
- Company Response
We have built our entire reputation around our low prices, superior quality products and excellent customer services.
As for quality, BOFF is using one of the best wood melamine manufactured by Tafisa Canada (http://www.tafisa.ca/particleboards). The same that can be found in kitchens, closets and other furniture.
BOFF products are considered as one of the best in the industry since 1986.
Home & condo owners, Contractors and Designers across the country are all using our products for residential & commercial projects including Fire-Halls, Sleep clinics, Community houses, Hotels and more.The issue here was a complaint about a 40" long sagging shelf..
After reviewing a picture sent by the customer, the shelf was overloaded with books, I mean really overloaded.. We told the customer that she may have exaggerate on the amount of books, and we provide a solution. But instead of following up, she ask for the wood color code, witch we provided right away along with the wood supplier name, and said that she will look somewhere else to rectify the issue..