We come to HomeStars to find quality, cost effectiveness and timeliness. But honesty is not always a by-product of even the best that HomeStars has to offer. I hit the jackpot, however, with Elvis and All-Can getting a job done that easily could have morphed into a bill that prompts the question "HOW many thousands of dollars?"
What I got was a repair in 25 minutes, with extras thrown in like replacing old caulking around flashes. The hole that either a critter or nature had opened along one edge of my roof was covered over with an aluminum patch that bent down over the edge to help discourage the often ambitious squirrels of my neighbourhood and re-tiled expertly.
And then two nice items occurred. I was given a bill $25 less than the quote and told my roof was good enough shape that I might get two more years out of it. He gave me a ball-park estimate for replacing the roof. Which was less than 40 percent of the cost of my neighbour to the north had paid for HIS roof two years ago.
If I had the slightest complaint to make about All-Can, it was that I had to wait three days before they had a spot on their schedule for my (as it turns out) minor problem. I can't moan too much about waiting my turn.
So, the full 10 star rating. And yes, I've even given Elvis' card to that same neighbour to the north who had his roof done. Seems it wasn't a good job and needs repairs.
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Not much beyond giving me priority on all scheduling (that's a joke). Was as pleasant a dealing with a tradesman as I could imagine.
- Any advice to offer fellow homeowners facing a similar project?
- I think you should give All-Can a shot at ANY roof issue you think you might have, up to, and including a roof replacement. All-Can literature says 75 percent of all roof replacements are premature and I know that I have the time to seriously research replacing mine now. It's not like it has to happen tomorrow ... but it is coming. And certainly, I would be happy to have All-Can do it.