I could write a book. But I'll leave it at this; the painter dumped a bucket of paint on our new (3 day old) brown leather couch and tried to wipe it up without notifying us. We had to have it professionally re-stained. To this day I find new paint specks on it every time I sit on it. The walls weren't prepped properly and had to be re-done. They went through a number of painters, the last who was supposed to be the best, got paint on an adjacent wall. His solution was to paint a 6 inch wide strip on the adjacent wall, thinking we wouldn't notice! Two small magnetic boards were left on the wall and painted around! We were so angry but really had to laugh at the stupidity of the workmanship, if that's what it can be called.
We agreed to pay a discounted fee, covering materials and the rooms that didn't have screw-ups (only one of three).
The owner is young and every time I called him, he was either visiting Florida or skiing in Quebec. Must be nice!
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- The owner is an amenable and polite guy but he needs to get back on the tools so to speak, that is, if he's a painter. He's sub-contracting out to sub-standard painters. He also needs to mature, telling me he needed a break as he was getting started. He got his break; I could have easily sued for a new $3500 couch but I don't have the time or energy to pursue it.
- Any advice to offer fellow homeowners facing a similar project?
- Their price was undeniably the most aggressive hence we went with them. For the service we got, we could have done a better job ourselves plus saved a lot of headaches dealing with them. Next time, I'll do better research.