One of the 2 employees - he gave me his Vacumax business card [he is a Manager for them]- claimed he was really with Enbridge and was part of a partnership program with Vacumax. Made recommendations for further work on my furnace, but then told me not to use Enbridge. He could do it on the side for much less.
He then noticed the sticker on the furnace - of another heating and air conditioning service provider that I had used before. I told him I was very happy with their work. He then said that the people who had owned this business (for many years) had sold their company. He then implied they were forced out of the business due to an explosion they had caused.... "I don't want to say anything specific but just look up their name + explosion + December 2009".
I subsequently contacted this company, and guess what...they had not sold their business, and had not been linked to any explosion, and were shocked to learn that someone was saying they were no longer in business. The Vacumax employee had clearly slandered another business so he could get my business.
As well, Vacumax management did not seem to care that their employee was pretending to be from Enbridge and telling damaging untruths about another business.
- Approximate cost of services:
- $130.00
- Company Response
As our over 20,000 customers per year across Ontario know,this is not a Vacumax customer.