1. Worst Customer Service
2. Unprofessional Sales Person
3. Use Cheap material
We bought our house in Hamilton through George Sinclair builders. We heard that they are small but very old builder, but we don’t know that they are cheap as well. We would like to move in November but they insist to move in September. The day we moved found that paint job is not yet done. No mirror in the washroom, no toilet & towel holder in any washroom, cheap acrylic used in washroom. When we ask the supervisor, he told us the builder advised him to use cheapest material. They also change house design without our consent even though we paid extra for upgrade.
Both of our neighbor have the same issue and this builder is not even responding to any of our complain neither taking care of PDI issues. George Sinclair builders are rich and don’t care about salaried based people like us but we are going to sue them and halt their upcoming project unless they take care of our house. We believe on our justice system and hopefully they will find the right solution.