London Eco Roof Manufacturing

Roofing
London ON N5W 3C7
Write a Review
Write a Review


HomeStars
Roofing
London Eco Roof Manufacturing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for London Eco Roof Manufacturing

Average customer rating:
9.3 10 (933 reviews)

Sort by

Paul in West Toronto
Paul in West Toronto
2 reviews Toronto, ON
7/10

Cottage Roof - Wasaga - Poor installation - Factory crew

Roof installation was completed in July 2018 at our seasonal cottage in Wasaga Beach. Everything looked fine and I was happy with the way it looked. Then it started to rain one weekend when we were up. Water was dripping from the corners and also from behind the newly installed eaves. I took out a ladder to have a look and found that the drip rail was short at the corners. Also, it appears the drip rail is directing the water to the fascia board instead of the eaves.

I have called and emailed London Eco, and the installer eventually called me back a couple of times and said he would drop by the next time they are in Wasaga. Well it's been over a year and they have not returned. My patience has run out.

I have also asked for a warranty, and do not have one. Would the warranty be of any value anyway?

The install team that did the work is the factory install team, not someone else. Factory trained!

Needless to say, I'm very disappointed and really did not want to write this review, but have no choice but to let others know what they can expect.

++++++++++++++++++++++
Update August 20, 2019
++++++++++++++++++++++
I was contacted by the service department regarding the roof and issues identified. Within one week a service rep came by and addressed my concerns. In particular the drip rail was extended to cover the corner gaps and the drip rail was extended (revised photos). I'm happy with the repairs made. Perhaps I should have contacted the Service department instead of trying to get the install crew to return to effect the repairs.
In regards to the warranty, apparently that was mailed to the cottage address. They were not aware that I have no postal service at the cottage. This also has been taken care of and I have a warranty in hand now.
As I mentioned I was happy with the roof and siding work done, just a little disappointed that it took so long to have issues addressed, but in the end they did come through. I have bumped up my review rating accordingly Thanks

Approximate cost of services:
$15,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Paul, we understand there have been a few issues with the installation of your roof, we do apologize. I believe at the current time you have been in contact with a member of our service staff. We hope to have this issue resolved soon, thank you.

Laura in London
Laura in London
0 reviews London, ON
10/10

New Steel Roof

I contacted London Eco-Metal Manufacturing Inc on June 3, 2019 after having dealt with another company since October 2018. The salesman indicated that i would have a completed roof by the end of June; my roof was in dire need of replacement.
To my surprise, the new roof was completed on June 18, 2019.
I had a few workmanship items that needed to be corrected and they returned the following week to clean them up and to ensure that I was satisfied with the job.
Would recommend this company to anyone :)

Approximate cost of services:
$9,390.00
Was this review helpful?
Company Response

Hello Laura, we really appreciate your review. Like any major work done on a home there can be some resultant issues, but as you noticed, we try to resolve them as soon as possible. Thank you for noticing and thank you for your review!

H. Loree in Timmins
H. Loree in Timmins
0 reviews , ON
10/10

Love our new roof!

Love our new roof!
London Eco Roof is an excellent company to work with right from the start selecting the style (Bravo) & colour (blue-grey) to the finished product.
Very professional throughout the entire process.

Approximate cost of services:
$26,000.00
Was this review helpful?
Company Response

Bravo and Blue-Grey is an excellent choice, we are sure your house looks gorgeous! Thank you very much for your review, H. Loree.

dave in London
dave in London
1 review London, ON
10/10

metal roof

having seen eco metal roofs in our area and how they improved the look of the houses i received a quote that we were happy with, the sales rep explained every thing and kept to the start date. The installers were very professional and at the end of the day left the area safe and tidy. with the left over pieces i did my 10 by 10 gazebo thank you eco.

dave & sylvia kirwan

Approximate cost of services:
$19,500.00
Was this review helpful?
Company Response

Hello Dave & Sylvia, thank you very much for your review! We are happy that you are pleased with your new roof.

Ann in Toronto
Ann in Toronto
2 reviews Toronto, ON
10/10

Steel Bravo Blue Gray Bungalow Metal Roof

The metal roof has not only given my home a completely new look but has added insulation value. For the last two summers I barely turn on the air-conditioning. The service was excellent. The work was completed in less than two days. Everything was cleaned-up and all debris was removed. I feel I got good value and have no regrets with choosing a more expensive roofing product.

Approximate cost of services:
$9,900.00
Was this review helpful?
Company Response

Hello Ann, thank you very much for your review. A lot of people are skeptical about the savings on their heating and cooling bills, until they get a roof from us and see the results for themselves! Thank you for choosing London Eco-Metal.

Marv in Chatham-Kent
Marv in Chatham-Kent
1 review Chatham Kent, ON
10/10

55 year roof on my home

Booked an appointment at the Chatham Home show. Met with the very polite and helpful sales person and decided to go ahead. They let me know when to expect delivery and showed up very quickly to install my new roof. My wife and myself were very satisfied with the entire installation as well as the finished product. I would recommend London Eco Roofing to anyone who wants a quality roof that will last a life time. Thank you for the entire experience.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

No Marv, thank YOU for choosing London Eco-Metal for your roofing needs! Please do not hesitate to recommend us, it would mean a lot to us. Thanks for your review.

Joanne
Joanne
3 reviews Ottawa, ON
10/10

Metal Roof

Great company, would definitely recommend. The salesperson was very professional, and explained everything in great detail, answered all our questions and recommended a great product. The installers were very professional, friendly, on time and finished the job in two days. First day for strapping and second day for the metal. The poor guys finished the job and pouring rain and they did an excellent job. No mess was left and the remaining material was picked up quickly after the job was done. We are very happy with the type of metal and color! Thank you London Eco-Metal!

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Hello Joanne, thanks a lot for your review! We try to leave the site as clean as possible, thank you for noticing.

Sherratt in London
Sherratt in London
1 review London, ON
10/10

Metal Roof Installation

We met the Eco Metal Roof rep on a Saturday afternoon in our backyard. He was terrific and went through the entire process with us of how the installation would go. What struck me most about him was how he listened to our concerns and addressed each one of them. He promised us sure our roof would be done professionally, efficiently and within our budget. In fact, he made sure of that! We signed the contract at 6:30 pm that Saturday and on Monday morning, the installer arrived. An extremely pleasant and knowledgeable worker who did a fantastic job! By Wednesday, our home was adorned with the most beautiful metal roof! It's the talk of the neighbourhood! Only 3 days for installation, but a lifetime of happiness! It's now been two weeks and the Rep called last night just to make sure all was good! All is VERY good! Thanks very much London Eco Metal Roofing

Approximate cost of services:
$7,200.00
Was this review helpful?
Company Response

Hello Sherratt, we appreciate your review. Our Roofing Specialists try to be as attentive and helpful as possible, we really enjoy it when people notice this! We are very happy that you are satisfied with your new roof.

rs in Toronto
rs in Toronto
0 reviews Ottawa, ON
10/10

Metal Roof

London Eco roofing was excellent to deal with. The installers they used did a great job and left no mess after. I am very satisfied with the quality and look of my new roof. I highly recommend that company.

Approximate cost of services:
$19.00
Was this review helpful?
Company Response

Thank you very much, we try to leave the site as clean as possible! We love recommendations, thank you for choosing us for your roofing needs.

4 in Pickering
4 in Pickering
1 review Lambton Shores, ON
10/10

New roof in Grand Bend

The estimate was done quickly, the price was acceptable and the installation started and ended on schedule. Excellent installation crew. The house has a chimney and skylight and theses were sealed and flashed really well. This is the second house we've had roofed by this firm.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

We appreciate your repeated business, thank you for choosing London Eco-Metal! We try to pay special attention to chimneys, skylights and roof-pipes as we understand these require the care of professionals, thank you for noticing!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about London Eco Roof Manufacturing

London Eco-Metal is the leading metal roofing manufacturer and installer based out of London, Ontario. They service all of Ontario and east to Montreal with convenient showrooms located throughout Ontario. With 4 great profiles and a large choice of colours, there is a roof for everyone, at great factory-direct prices. London Eco Roof is your choice for Affordable Metal Roofing .Contact us today to receive a free quote!

CATEGORIES
Roofing
PRODUCTS
Custom made metal roofs at affordable pricing
SERVICES
Across Ontario From Windsor to Ottawa
BRANDS
Eco-Metal
STYLES
Five main profiles, Bravo, Bingo, T18, Eco-Tile(Eco-Panel), Standing Seam
SPECIALITIES
Metal roofing
WEBSITE
https://www.londonecometal.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
110
RETURN POLICY
Ask for info
PAYMENT METHOD
Financing, TD, Visa, MC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
55 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.