London Eco Roof Manufacturing

Roofing
London ON N5W 3C7
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HomeStars
Roofing
London Eco Roof Manufacturing
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92%

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Reviews by rating (past 12 months)

Reviews for London Eco Roof Manufacturing

Average customer rating:
9.3 10 (933 reviews)

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Dana in Chatham
Dana in Chatham
1 review Chatham Kent, ON
10/10

Eco roof on house

The workers were friendly and professional, the job was completed in a timely fashion and looks great. Our yard was also kept neat and tidy, we don't have any complaints about the work.

Approximate cost of services:
$9,500.00
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Company Response

We are glad to hear that you have a lot of compliments and no complaints! Thank you for your review Dana, we are sure you will enjoy your new roof.

Robert in Mississauga
Robert in Mississauga
0 reviews Mississauga, ON
10/10

A Great Metal Roof Installation

Very responsive to my specific needs, all work was completed in four days. No surprise additional expenses. Great followup from Marek Drapala, Roofing Consultant on the work site. Installation team very professional. Here's a photo of Marek during one of his job site visits.

Approximate cost of services:
$17.00
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Company Response

Hello Robert, thank you for your review. Also thanks for the photo of Marek, this picture really captures his "essence"! We are happy that you are pleased with your new roof.

Todd in Toronto
Todd in Toronto
0 reviews London, ON
10/10

Professional Job

This experience was as advertised! From the salesman, Dave, to the installation crew, everyone was professional and knowledgeable. We are very happy with the roof. We are still in the middle of our construction process. Once the siding is complete, we plan to have Eco Metal install the facia and soffit.

Approximate cost of services:
$10,000.00
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Company Response

Hello Todd, we appreciate your review. Dave is one of the best Roofing Specialists in the industry! Thank you.

Orleans guy in Gloucester
Orleans guy in Gloucester
1 review Ottawa, ON
1/10

Unsafe product as installed

We had a lovely metal roof installed on our home last fall by London Eco-metal Roofing. Sadly, it didn't even last a year, and despite multiple attempts to work with the company to come repair it, it is still not repaired and who knows if they will ever honour their warranty?

Our home has a steep pitch, so when we had the sales guy in, we made sure we followed his recommendation to have all of the required snow guards installed. Unfortunately, a chunk of ice approximately the size of our minivan's wheel slid off the upper portion of the roof onto the lower portion and then onto our minivan that was parked below. The lower portion of the roof now has a visible dent in it, and the whole hood of the minivan had to be replaced. We don't usually park the car there; it's where our son plays hockey. Lucky he was out that day.

Since this is frankly an unsafe situation, we called the company and asked if they would please come repair the roof and install some additional snow guards. It took 12 calls before we were able to speak with someone who could help us. That person sent someone to our house who kindly told us it would be repaired. We haven't heard from the company since, and it's been months now. We sent a follow up e-mail asking when this might be resolved. No response. That was weeks ago.

We feel the company has not honoured its warranty at all, and we feel very disappointed. The warranty is really only as good as the service the company offers. We should have gone with another company.

As installed currently, this is an unsafe consumer product. I cannot let my kids or the neighbours' kids play outside near our house this winter. It's just not safe.

Approximate cost of services:
$24,000.00
1 of 2 people found this review helpful.
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Company Response

Hello, we understand that Ottawa experienced significant snowfall last year. It is also our understanding that one of our service technicians has installed extra snowguards on your roof in anticipation of record snowfall. We apologize for the delay in communication.

Lornalynn in Kitchener
Lornalynn in Kitchener
1 review Kitchener, ON
10/10

Metal Roof

We saw a metal roof we loved and left a note at the house asking who did their roof and if they were happy with the company and roof. They called us with only praise for this company and we can also say nothing but wonderful things about them. The installers were awesome and answered any questions we had. We love the roof and would highly recommend London Eco Roof to anyone. Many thanks from Lorna and Errol

Approximate cost of services:
$15,000.00
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Company Response

Hello Lorna and Errol, we are glad that a lot of people have so many great things to say about us. We have so many great things to say about our customers! Please feel free to recommend us, we really appreciate it. Thanks for your review.

Michelle T in Richmond Hill
Michelle T in Richmond Hill
0 reviews Richmond Hill, ON
10/10

New Steel Roof

I required a new roof after having my old roof fall apart. This company was very diligent as my new roof was done in less then a week. There were several delays due to weather, but all is well once the weather settled. The installers were polite, and did the roof very nicely. Overall, I am very satisfied with my new roof!

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Michelle, thank you for your kind words! We assure you that this roof will last a very, very long time. We are happy that you are satisfied with your new metal roof.

Private User
Private User
Private User reviews Lambton Shores, ON
10/10

New Metal Roof

We signed our contact July 13 and our roof installation was complete by July 24. The on-site contractors were very professional. They left our yard clean and everything picked up. We've had lots of compliments on our new roof. A great choice.

Approximate cost of services:
$18,000.00
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Company Response

We assure you the compliments will continue to roll in! Thank you very much for your review, it is appreciated.

Barbara in Kentville
Barbara in Kentville
2 reviews St. Thomas, ON
10/10

Metal roof

We had a quote within a few days of first contact. We decided to go ahead and the roofer was there shortly after. He has done an outstanding job, the roof is amazing. Happy with the London Eco-Metal from start to finish. Would highly recommend them. Very professional.

Approximate cost of services:
$18,000.00
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Company Response

Hello Barbara, we appreciate your review, thank you! Please do not hesitate to recommend us, thanks!

joseph in Hamilton
joseph in Hamilton
1 review Hamilton, ON
2/10

Metal Roof

install is going into its third week and finish is shotty. It would appear the installers have little to no knowledge of installation, i would expect the company to ensure training and quality of workmanship from their contractors. Attached are examples of the workmanship , exposed wood, open faces, hand bent edges so on..... Contacted sales person who spoke to his boss and was to be at the house for 10 am with installer, was a no show. Several months later but owner has been in communication and is making efforts to resolve the issues, a step in the right direction.

Approximate cost of services:
$15,000.00
3 of 4 people found this review helpful.
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Company Response

Hello Joseph. It is our understanding that you had previously brought this issue to the attention of the head office. We have sent an inspector to examine and resolve this matter, it is currently under investigation. Thank you.

Jonathan in North York
Jonathan in North York
0 reviews Toronto, ON
10/10

New Metal Roof!

The new roof was installed in 3 days and we love it! Would definitely recommend to friends and family looking to install a new roof in the coming years! Lynn and Kevin were great and really knew their stuff. We are happy with the work.

Sincerely,

Jonathan and Karen

Approximate cost of services:
$15,000.00
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Company Response

Thank you Jonathan & Karen! Lynn and Kevin are really some of the best Roofing Specialists one can find! Thanks for your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about London Eco Roof Manufacturing

London Eco-Metal is the leading metal roofing manufacturer and installer based out of London, Ontario. They service all of Ontario and east to Montreal with convenient showrooms located throughout Ontario. With 4 great profiles and a large choice of colours, there is a roof for everyone, at great factory-direct prices. London Eco Roof is your choice for Affordable Metal Roofing .Contact us today to receive a free quote!

CATEGORIES
Roofing
PRODUCTS
Custom made metal roofs at affordable pricing
SERVICES
Across Ontario From Windsor to Ottawa
BRANDS
Eco-Metal
STYLES
Five main profiles, Bravo, Bingo, T18, Eco-Tile(Eco-Panel), Standing Seam
SPECIALITIES
Metal roofing
WEBSITE
https://www.londonecometal.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
110
RETURN POLICY
Ask for info
PAYMENT METHOD
Financing, TD, Visa, MC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
55 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.