Cardel Homes

We have looked at many showhomes and the product and standards are wonderful, excellent design center, Nice staff.

Highly unprofessional builder...they took away my cheque but no response...if you want to save some money then don't purchase home through this builder... Calgary's worst builder

Never buy from Cardel..Their houses start falling apart within the the first year..
I regret building through them.
Please stay away from Cardel.
The emails to the warranty coordinator are never responded back.
One of my friend's garage roof fell after 2 years..can u believe this...
Stay Away from Cardel...

Cardel homes is one of the worst builder in Calgary I would not recommend anyone buying from them they used cheap material and their service is poor. I was never able to fix my problem through them. I regret buying from them. Please do not buy from them as you will also regret like me after 2 years

When me and my fiancé bought a new duplex already standing for 8 months, the dishwasher was not secured by anything and they suggested by installing only 2 screws on the side, not even a proper filling to be secured the top of the dishwasher. Because not only they damaged my island but probably voided my warranty on my dishwasher. The warranty technician will pull Alberta new home regulations on you to excuse their procrastinations and forgetfulness because they will only achieve the bare minimum for you. I am very displeased with their communication, customer service, and especially their lack of commitment to you.

Very bad manners and poor customer service skills. Building with Cardel was the worst decision of my life. I was expecting a good quality bad I got sloppy quality and very bad manners. Never ever build with Cardel.

Oh where to start?
-Took possession on 11/21/17 now 01/08/18 would not give an extension though property was not ready for possession.
-Feel like we are living in Moon Crater. The infrastructure in community ...well...there is none to really speak off. No roads, no backyard, no greenery, no park, no paved driveway. The builder has stated maybe we will have a driveway by next August but couldn't give an exact date.
-Cardel has very poor customer service. (Worst customer service We have EVER EVER experienced).
-The company seems to have an elitist attitude in that they are doing the customer a favor by even selling us a home. Shame on you.
-We are older and had our son take care of many of the details of the transactions and he, I and my husband had an unbelievably difficult time having a simple phone call returned. Had to have Alberta devision intervene to have a call returned from Ottawa management.
-The home is subpar, to many problems to list.
-Our master Bathroom toilet is equivalent to an outhouse.
-The development is in Millers Crossing in Carleton place and there is no phone, internet or cable service in place by either bell or Rogers (the only two providers). Those two companies as well as an inspector have all stated no home in development should have been closed until basic cable, phone and internet service were available. We cannot even make a call if there is an emergency.
-The few residents in the town home section that bought new in October still have no cable, phone or internet and now it is Jan 08 2018 and none in sight or scheduled. 3 MONTHS!! RIDICULOUS!!
-The home has had way to many problems. Many issues found by Inspector were never addressed. The garage had to be torn apart with the exterior rebuilt as the elevation was incorrect. We fear the builder never had proper permitting in place to make changes after the errors were found with elevation and have refused comment or proof or permitting. Give us the paperwork requested or an explanation as to why it is not needed but communicate.
-After home closed builder may have entered home to attempt work without written or verbal permission. They need to confirm or deny but COMMUNICATE with us! (We were out of town and closed form the United States. after Inspector and agent did walk through).
-We regret buying from this builder. Have dealt with other builders previously and they were a much better companies to deal with. We should have bought from another builder.
-To sum up dealing with this builder has been a miserable experience.

Building with Cardel was the worst decision of my life. I was expecting a good quality bad I got sloppy quality and very bad manners. When I tried to express my disappointment I was blackmailed that I either accept their poor quality or they sue me for not taking possession. Very, very bad manners and poor customer service skills. If you want to do a service to yourself, never, ever build with Cardel. They are a poor joke on the builders' market. Run away from Cardel as fast as you can and as far as you can.

Builder very difficult to get hold of by phone. Had several pages of unfinished items including exterior masonry work that was still not completed at closing on Parents new home.

The Ottawa division has been very difficult to communicate with. Having a simple phone call returned has proved challenging to say the least. The one bright spot has been the Alberta office that does return phone calls. This review is for a home purchased by parents.