- Approximate cost of services:
- $14,500.00
- Company Response
We look forward to working with you again. We focus on our mission of being open, honest and transparent! Thank you, Dennis.
We look forward to working with you again. We focus on our mission of being open, honest and transparent! Thank you, Dennis.
Basement Renovation - Bathroom and Kitchen
It was great doing business with you! We take our quality seriously and work hard to go that extra mile for our customers. Thank you.
This entry did not meet HomeStars review criteria.
John has been with T-ROC for years and is one of our best installers. We can always rest easy knowing John is on the job! We are all lucky to have him as part of our team. Perry
This entry did not meet HomeStars review criteria.
Last year was a tough year for T-ROC. We took on too much work and take full responsibility in our mismanagement. We have taken steps to resolve the issues by implementing customized client software in which our customers can see their entire renovation schedule, as well as who is coming and at what they are doing. We have also taken the time to develop construction teams within our company that allows us to complete jobs on time. We apologize for the experience, however I would like to point out that our quality was not an issue and our 10 year warranty on craftsmanship still stands. Thank you for your candid feed back. Perry Curiston, President.
This review has been removed by the author.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thank you very much for your review. It was a pleasure working with you on your basement. We look forward to the opportunity of working with you again on your washroom.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Hilary, thank you very much for your review. I know Dennis and Jeff enjoyed working with you! Perry Curiston, President
Thank you for taking the time to write a review about The Renovators of Canada. We take customer service extremely serious and we are surprised to hear that you had a bad experience with us! If you can contact us directly, we can further discuss some of the expenses involved in your project and sort out this situation. Thanks again!
Why choose The Renovators of Canada?
For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.
Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.
T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.
We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.
With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com