****I am updating my post, after one full winter my waterproofing was leak-free. So because o the great work (tested) I highly recommend the company 10/10!****
I ended up calling up 5 companies. At the end because of the amazing reviews and a very competitive price point, I went with Dryshield.
Roy was our sales rep who always gave us his professional advice and answered all our e-mails/text. I am a worry wart and thus had a ton of questions. Roy always replied within a reasonable time and was super patient with me. Amazing person to connect with.
The men who came to do the work always came bright and early and did the best cleaning job each day.
(REVISED- they called me immediately after and told me they had no control of it as they outsource this job to another company. Thank you for the clarification!) They left the bin of concrete over the weekend and didn't pick up until Monday. Normally would have been fine but it interrupted the work of my other contractors. Called the receptionist Monday and it was immediately dealt with. Secondly, I was expecting the grading of the soil against my wall to be an angle, it looked more like it was just randomly topped (no angle or anything). I guess I will have to regrade myself as it settles in a couple of months.
Overall a pleasure to deal with and would recommend.
- Approximate cost of services:
- $6,100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?