We've been doing our windows with these guys for two years, will definitely keep coming back for the rest of the windows in the house. Very happy with the service, the sales/project manager really pays attention, answers all the questions, patiently goes through many iterations of the quote to make sure you get what you need - both pre- and post-installation. The product is great, and specifically for these reasons:
1. 40-year-warranty. This is the #1 reason we decided to go with Magic Window. The company's been in existence for about 40 years already so I'm not worried about its longevity. These windows aren't cheap, but the guaranteed quality on product and installation for that long makes it worth it.
2. They produce and install your windows, so you don't ever need to deal with any other third party, and there's no dodging responsibility. Plus the windows are manufactured right here in the GTA, so in case of any problems with the product they're able to fix it very quickly.
3. Product innovation - no cranking, retractable screen, built-in blackout & solar blinds, window wall, etc. Check out their product pictures/videos online. Everything looks so clean and simple.
Overall highly recommend!