Magic

Formerly Magic Window Innovations
Windows & Doors Installation & Service
Vaughan ON L4L 6C8
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95%

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Reviews for Magic

Average customer rating:
9.7 10 (800 reviews)

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Silvia Y
Silvia Y
1 review Mississauga, ON
10/10

new sliding door

Our purchase was for a patio sliding door. Experience with Magic was terrific! The sales person was great at explaining the product, about the innovative technology, and was realistic and forthcoming with the delays in production. Finally, after getting the installation, the crew that did the install was polite, on-time, punctual, and precise with install cleanliness, insulation around the door and putting the casing back up around the door. They did a fantastic job and left everything nice and clean when they left.

Approximate cost of services:
$10,000.00
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Mark in Toronto
Mark in Toronto
1 review Etobicoke, ON
10/10

Magic Window

Replaced 8 large windows which were probably from the 1970s. What a difference! Beautiful clean window boxes and sills. The way the windows open, and how the screen retracts is so novel, it's like magic (of course)! The windows look so clear and expansive. Our home is now noticeably quieter and draftless. We were very happy with the sales person and the installers, in fact it was a joy to have them over, to the point my wife was making coffee and muffins for the team! Our windows required more work than the usual and it took a few days. So worth it. One of the windows required tweaking, and a technician came a couple of days later to make adjustments. Communication with the company, whether it was the sales department, installation, or follow up inspection was a pleasure.

Approximate cost of services:
$12,000.00
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Alex in Toronto
Alex in Toronto
1 review Kitchener, ON
10/10

Service call

Very reliable, service technician show on schedule, explained every steps. Highly recommended this company for all your windows need.

Approximate cost of services:
$10.00
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Ante in Stoney Creek
Ante in Stoney Creek
2 reviews Grimsby, ON
10/10

All Windows Completed Throughout House

Fantastic service, best windows I've ever had. Smooth operation, open clean look, great innovation with the built-in bug screens and shades.

Approximate cost of services:
$80,000.00
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Andy
Andy
2 reviews Terra Cotta, ON
10/10

patio door repaired!

We called Magic out to repair the broken lock on our patio doors about 1.5 years after the original install.

The team was very prompt and efficient, and replaced the lock free of charge, and even adjusted the spring tension on the rollup screen door. Everything was done quickly and efficiently, no-questions-asked.

Excellent service from this company!

Approximate cost of services:
$0.00
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EdChan
EdChan
7 reviews Richmond Hill, ON
10/10

Casement Windows

We replaced some of our windows with Magic again this year. The installer (Mike and Team) took their time and taking no shortcut to make the installation absolutely perfect. We are some trim very close to the kitchen cabinetry and the installer provide us some good advice to make it perfect. (see photos below). Thank you Magic and Team. You did it again. 5 Stars and Highly Recommended.

Approximate cost of services:
$10,000.00
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Henry Koziarski
Henry Koziarski
1 review Milton, ON
10/10

Warranty call

Called Magic about a warranty issue . Customer service was extremely efficient in addressing my issue . The service team they sent was wonderful. Cuong and his partner were fast , friendly , professional and addressed all of my issues . The service team is a credit to the company ! The 10 dollar cost was actually zero !

Approximate cost of services:
$10.00
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Robert in Toronto
Robert in Toronto
0 reviews Milton, ON
0/10

Magic Windows

Terrible customer service, Leor yelled and screamed at me on the phone threating the customer. Order place in April Install was asked for End of Sept. Paint color changed in early Sept based on the sales rep saying we could do so with no delays. We actually asked for two additional Windows and was told yes and and the tech came twice to measure then end of Sept we were told they cannot do those windows so that was last we heard from them. Then Nov 13 I cancelled the order as we heard nothing then I was contacted by Leor and was abused on the phone and was told they were keeping my deposit. Terrible customer service.

Approximate cost of services:
$25,000.00
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Apple2beatles!
Apple2beatles!
0 reviews Waterloo, ON
8/10

Magic Window Installation

I needed to get some windows replaced and LOVED Magic's windows. The installation was great, they showed up on time, had everything they needed and cleaned up as well. I bought the windows because I loved them, but I'm raving about them because the service was so great too!

Approximate cost of services:
$40,000.00
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Will from Toronto
Will from Toronto
4 reviews Toronto, ON
10/10

Replacement of insect netting

We used Magic Windows about six years ago to install a patio door with insect screen. The product is sturdy, well designed and stylish. The installation team were professional, polite and neat in the installation process. Raccoons ripped the netting recently and Magic Windows replaced the netting promptly. The service technician was highly capable. I cannot recommend this company strongly enough. An exceptional company.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic

There’s no questioning it- we are a different kind of window company. We’re not in the business of selling windows and doors, we are in the business of challenging the norm. We’ve done so since 1979, by introducing revolutionary products that improve the unique connection between indoor and outdoor spaces. ...
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